On arrival the foyer and corridors look a little tired but once inside the rooms there was no problem. We had 2 rooms a double and twin and both were immaculate and comfortable. We used the parking facility for our week long cruise and this was well organised and a great price. The real attraction of this hotel however is the staff. Ever single member of staff we dealt with from arriving to leaving was polite, helpful and friendly. Nothing was too much trouble for any of them, they are a credit to the establishment. Now that we are cruise lovers we will continue to use this hotel in the future and have already passed on the details to our local travel agent in East Yorkshire to recommend to others.