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9.4/10
Amazing
AALBLUWIWhen registering, the reception asked me to book 700 manat from my card and actually booked it and I left on 2/5, during which I spent 300 manat, and I had 400 blocks left, and the amount was not returned to my card so far. I sent an email to the hotel to no answer no attention
Hotel near Nasimi, Baku 50% of visitors choose this area
Price per night from:CAD 434
9.3/10
Great
GGeorgii BuzykinThe room is in excellent condition, cleanliness is at a level, restaurant, bars, you can even walk from the airport in 5 minutes if necessary, there is a lot of greenery nearby, you can relax and smoke.
The staff prefers English, which is easy to explain, sixty-year-olds rarely work at the reception.
The transfer from the airport is excellent, but I had to work hard to get to the airport, which led to the loss of precious time between flights. Before departure, I received a letter with an offer to inform the arrival time and flight number, confirmed everything, called when leaving, none of the numbers answered. With the help of ubiquitous taxi drivers, I found a special hotel stop, waited, called again and went on foot on the tip of the same taxi drivers (Google was lying). It's good that there was no luggage, but I don't like crossing roads in Baku at night. The hotel should be more careful, it is better to just not offer the service. Taxi - 10 manat.
AAMIRWe wrote in advance by email to agree on a paid early check-in. They said that there would be 2 birthdays during the stay. There was no answer.
Upon arrival, they claimed that we had not written anything to them, then they found our letter. They could not even check us in an hour earlier, although the hotel was clearly not full. They charged us twice for the tax, although we had already paid it.
During the stay, no compliments were given in honor of any of the birthdays, not even a small note.
To summarize, the service for this level of the hotel leaves much to be desired.
If you consider the room stock and infrastructure, then everything is good. The location is good.
Hotel near Baku City Circuit, Baku 50% of visitors choose this area
Price per night from:CAD 226
8.9/10
Very Good
GGuest UserFrom the start to the end the service was impeccable. The staff done everything to make our stay memorable. We had a suite room this was a size of a 2 bed apartment, the view was spectacular. The hotel is in great location to see modern Baku and is around 15 min drive from old town. We were disappointed with spread available for the breakfast and dinner, from such a well known hotel.
JJudy LpyStayed here for little over 2 weeks. Didn't enjoy the breakfast in the hotel, just not to my personal taste. The gym is much tiny than the photos shown, very limited equipments and not well maintained, ie. The cycling machine is faulty.
Used the room service couple of times, the food was not reasonably priced for the quality.
Daily housekeeping not consistent, I can tell the cleaner just empty the bin and changed the towels. However, I didn't see shower and basin area getting cleaned up during my over 2 weeks stay, as it gets dusty. Towels provided had marks on it sometimes.
Overall, I think my experience here is subpar, personally, will not stay here next time.
Jjigardedhia26Good location is a plus point, it’s a decent hotel for the price being paid.
Downside is that it has no lift and the reception is on 2nd floor.
Average breakfast but is manageable for Vegetarians
Standard room has no balcony or city view.
It’s an internal window with no view whatsoever.
Hotel near Baku City Circuit, Baku 50% of visitors choose this area
Price per night from:CAD 70
7.7/10
Good
RRebecca CoatesThe service was not the best when we arrived. The receptionists took their time to assist us and when we finally were given keys, they just pointed to the lift and left us.
The hotel room was quite outdated with a broken leaky fridge and a bulky TV. However, the balcony was quite nice and the view was amazing.
The food was really good and it was plentiful.
AArtyom PetukhovWhen I checked in I was told the door is broken so I could not open it with the electronic key and they'll open it, but it's gonna be fixed the next day. Of course it was never fixed and I had to ask the staff to open it for me every time. Felt REALLY awkward. Then some day some random woman (she was working here I believe) just opened my door and walked in while I was in my room at midnight, saw me, said sorry and run away. What was that I have no idea, but it kinda gives you an idea about their take on privacy. The TV was not working, because the cable was literally torn apart, the WiFi broke down several times and one time it was more than 24 hours. The showerhead was broken, the water from the shower never went the way it supposed to, but straight to the floor, the toilet was not really attached to the floor (thankfully it was attached to communications). With that being said, I still think the hotel is okay for the price, the room was nice, big and clean and had a personal balcony and the staff were really friendly.
GGuest UserThe hotel was renovated from an old hotel and was a bit run-down. The front desk's English skills are poor. The hotel is all carpeted and difficult to clean.
Feng shui is not good, the mirror is designed to face the bed. The room is relatively spacious, but the living experience is still average.