Hotels Near Steam Plant Square in Spokane

The room is very good, large in size, new facilities, and modern. The breakfast variety is also richer, and the fruit has a mixed platter of cut grapes, blueberries and strawberries. But the room arranged for us is not a city view room, but the other side. As a result, the noise of the car at night was too loud, and I couldn't sleep well. I asked to change a room, but there was no room available. It would be one night.

I was in the week of October 16-22, for a conference. The hotel is a fantastic location, in front of Riverside Park, which is the centre of Spokane, two steps from the congress centre, which reaches walking by the Centennial Trail, a path that costs Spokane River for 38 miles eastward. West. It is advisable for those who have to go to work at the congress centre. They also have the Starbucks in the lobby, and the strippers of long chairs in front of the TV, always in the lobby (very Stefano? :-) The rooms are clean and comfortable, soft and large beds, as in the American style. Then Spokane is a city in the midst of a fabulous nature, in the amazing Washington State.

We always enjoyed this place when our daughter attended Gonzaga and we still do! We hadn't been back to Spokane for over 10 years but the Oxford Suites still was our perfect go to! We were able to get a shuttle ride from the airport and enjoyed the evening beverages at the hotel as well as the breakfast! Also, the walk to downtown Spokane and Gonzaga is very nice along the river.

We flew into Spokane for a nice long road trip to explore this part of the USA. This hotel was where we stayed for a few days at the beginning of the trip, and we liked it so much that we returned there for the final night. It is in a primo location. A castle up on the hill with beautiful sunsets. We had planned to stay nearer to the airport on our last night but we liked this hotel and the location worked out well. The rooms were very very clean and the staff were nice and helpful. We had a little problem with the refrigerator in the room, they immediately sent maintenance to replace it. Breakfast was good, basic HIEX done well, they were keeping it clean and fresh. We chatted with the lady staffing the breakfast, and she was really nice and friendly. Nice little balcony overlooking the river, there were hotels on the river but this one is across the road. The location, up on the hill, so pretty. It’s got nice landscaping and some fragrant flowers planted near the front door. Parking was not a problem until that final night, the hotel was full and we were lucky to find a place right by the door. They bake fresh cookies every night and have them available for free at the front desk, really nice especially during these crazy times. Will stay here again when we return to the area. It was easy to walk to our car rental place, about a mile away.

We had reservations made through the hotel's website, but when we got there to check in at 3:30, we were told that our room wasn't ready. The staff member took my ID and credit card, looked me up, and then literally started yelling at me that there wasn't a room ready yet because they had been full the night before and were understaffed and unable to clean all the rooms in a timely manner. We did not understand why she was yelling at us, but when we asked when they would have a room for us she told us very angrily to come back in an hour. We returned at 5pm (check-in is supposed to be at 3) and had a very similar experience with a different staff member, who also got very belligerent with us and denied us a room after we stood in line and watched several others get their rooms. It was after 6pm when they finally gave us a room, and only because we did the online precheck in the hopes that it would secure us the next open room. It's unclear why the staff wouldn't do that for us (we had asked at 5:00 and got yelled at more), or at least explain to us that we needed to do online check-in if we wanted to get a room before 8pm that night. They were incredibly rude to us multiple times and treated us like we'd done something wrong even though it was absolutely their fault. We feel pretty strongly that if you can't staff your hotel it's probable that you are not paying your staff enough to attract workers. And either way, if you can't clean all your rooms, DON'T RENT THEM OUT. This problem should be the HOTEL”S problem, not the guests'. And no matter what, your staff should be trained to be apologetic when they can't do their job, not belligerent. Worst hotel experience I've ever had. After all that, the rooms were nothing special and the hotel was very noisy and difficult to sleep in because you hear every little footstep above you or door open and close in the hall.

Our stay was very good. The personnel manning the front desk appeared immediately when someone approached. The breakfast meal was good and plentiful. We both like the sausage and cheese sandwich especially. The facilities were very clean and everything was in good repair. All the staff were congenial.

Very clean hotel. Comfortable bed and all things we needed in the bathroom were there. Also very handy that there was a fridge and a microwave in the room! We needed to be close to the airport. Quiet environment.

Pretty good for the price ! Same price as soon worse quality ones around the area

4 people, 2 nights in 2 rooms. This is an excellent, well rounded place to stay. Check in went quick and front desk was very friendly and professional. The room very adequate and very clean and tidy (I'm a little picky about cleanliness in general). No need to bring shampoo, conditioner or body gel. There are huge dispensers of each in the showers-I will remember next time so I don't need to bring those. Also lotion & bar soaps provided. Their eye to details were great - even down to providing 2 pillows per person with them labeled on the pillowcase SOFT or FIRM! Love it no guessing or just providing all medium pillows. I like firm, hubs likes soft :) This was EWU move in weekend & the occupancy was a little crazy so a couple little things showed up in the lacking dept...the maids didn't take away & replace dirty towels or take away misc breakfast dishes/garbage. And when I went to pick up breakfast (which was great by the way) I was the 9th group to pick up & nothing was ready-it took quite a bit of time to get it. Glad I wasn't on a tight time frame that morning. Second morning we skipped breakfast because of the wait time etc. Can't eat cold eggs 2 mornings in a row. Every interaction night and day with the front desk they were extremely friendly, helpful and multitasking like crazy-and got everything right, including helping me charge waters to my room through the side window while he had a line waiting-a nice gentleman on duty 9/18/20 8pm. Thank you for such great service during an incredibly busy time for you.