TownePlace Suites Fredericksburg

The staff were friendly and the room was really nice. The 2 bedroom suite was nice and spacious.

Wberyone we encountered was so nice and helpful. They made our stay enjoyable.

Excellent customer service.

Just needed a place to get off the road and sleep. This place was better than some much more expensive places I've booked for longer stays. I'll stay again if I'm ever overnight in Virginia.

When we travel from New England to Florida, a few times a year, we always stay at Towneplace Suites. Always great staff always clean rooms. They do a fantastic job of keeping the rooms up to a great standard and we appreciate that very much.

Watch yourself!!! Something major has changed at this location. Seems to have declined in appearance and employees. Had to switch rooms due to faulty AC unit first night. Floor and carpet soaked. That was handled by the desk clerk offering a room only a few doors down which was greatly appreciated. However, on our last day of our stay (3 nights) housekeeping went into our room sometime during the day, this was after our magnetic sign posted on door requested no service needed. Luggage and medication bags were gone through. Immediately called the desk and was advised we would have to speak to the manager the next morning at 7am. Went down to the desk at 7 and was told to come back later and meet the manager at 9am instead. This caused us to get up early and rearrange our day but that was not even taken into consideration by anyone whatsoever. Apparently the customers needs do not matter? That is something to consider when staying there. Met with the manager at 9am where we were confronted with whole housekeeping staff. Nothing was offered as a solution whatsoever by the location “manager” it was supposedly turned over to a “higher up” to get back to us about it via email. Really?? All I can say is… Be careful staying here anymore!!! It’s been the worst trip I’ve ever experienced here and have stayed multiple times over the last several years. We will seek an alternative location next time. I can’t believe MARRIOTT has lowered their standards so much. Extremely disappointed.

Convenient, friendly, professional feels like staying with family except there’s no arguing lol

Room was a little cramped, sufficient for length of stay. Breakfast room was also cramped though the product, particularly the coffee was very good. The Breakfast Room Attendant’s pleasant disposition was exceeded only by her professionalism. Desk staff was accommodating and genuinely courteous.

Nice furniture and a free morning breakfast.