michael
March 3, 2024
Arrived late in the evening to discover the hotel had given away the room I had booked a month ago. They gave me a king with a couch pull out bed. Get in the room and it was dirty. Beds not made, no sheets, no towels, trash in the cans etc. Go back to the lobby and the desk stated that had no more rooms with two beds and they could refund me. I was like refund and me leave or refund and you clean the room and I stay here. She just stared. I then asked for sheets and towels and we made the room ourself. Still dirty tho. Next day they cleaned the room while we were gone (appreciated). However the don of disturb was left on the door and they still entered without contacting us. Hotel hallways were dirty and breakfast was lacking. It consisted of eggs and sausage. No juice and no milk. Would not recommend.