Sleep Inn & Suites Springdale West

Pleasant place

I called in advance for a late check-in, to which the gentleman is very accommodating. He said it would be there late anyway. We both laughed. When I arrived, she was not at the front desk, but was a right around the corner. Looks like she was running double duty of running in the front counter as well as doing laundry for the hotel. I love to see someone. We were checked in and on our way to the bedroom. We walked into a nice looking room. Everything was as it should be. It had more than what we needed for the stay. It included uh kitchen with a refrigerator and a microwave in addition to cooking utensils, plates and cups, etc. Came down next morning for breakfast and everything was great. Probably the largest variety of items that I have seen at any hotel. They had ham, egg and cheese croissants. They had many waffles for the waffle maker. They had oatmeal, cereal, bacon, eggs, bagels that were plain and cinnamon raisin. And cinnamon raisin. Also had muffins. Coffee, tea. They also had merchandise for purchase like chips and candy, as well as maybe some toiletries as well. It was a nice spread. Spread. We are only there for a night but definitely enjoyed ourselves. The only thing was the room was super hot and it took us a minute to cool it down. It was pretty cold outside but you know when the room is 72° when you walk in, we almost melted. We would definitely stay there again.

Nice property. The room was very clean and the staff was kind and helpful.

Wasn’t able to have visitors. Which makes no sense when it’s the holidays and people wanna visit their family so I couldn’t even visit my family at the hotel I paid over $100 a night. They asked me how many people was staying and I told them 3 and they didn’t say they was going to take $15 from my deposit . Then I called and asked them and they said because the third person and that’s not cool to not inform the guess for the extra charges. Very disappointing stay and I will never be staying at that hotel ever again.

no good

The room was very clean and the staff was very friendly. Me and my husband stayed there for work and even though we had issues with booking they were patient with us and was able to get things figured out.

Staff friendly, room was clean no complaints.

Property was generally clean very efficient good breakfast pool was clean but a little cool

Nice clean room. Comfortable bed.