Home2 Suites by Hilton Springfield

Have stayed at quite a few Home2 Suites. I prefer this brand for one-two night business stays than Hamptons and the like, because of the full-size fridge, the cooktops (if you borrow them), the Noon checkout (most of the time), the self-serve laundry, etc. This property feels new and was clean, quiet and comfortable, close to main thoroughfares but not right on the road. The price seemed fair for what we got - the next night we stayed at another Home2 in a different state that charged a lot more and didn't live up to the things that made this location stand out. Other things that set it apart from some other Home2 properties: the self-serve laundry is 24-7, not restricted hours as I have found it to be elsewhere (this made a big difference for us as we came in late and needed to wash some work clothes), the fitness center is also 24-7, the breakfasts at Home2 are always a step-up from Hamptons and other regular hotels, but still hotel breakfasts, still I can always find something I like. I want to give a special shout-out to Will, the overnight clerk, who checked us in and was personable, cheery, and extremely helpful and responsive to requests. We got there late and needed extra pillows, and Will couldn't have been more pleasant to interact with.

Great hotel. Everything clean. Check in and check out easy and both front desk attendants were very friendly. Decent breakfast, good pool. Zero complaints.

This is my first time staying at this hotel brand. I loved it. Rooms are really nice and comfortable

The room was clean and had up-to-date furnishings. The breakfast was good and staff were courteous.

New hotel, off of I55, south of the capitol bldng. & close to Abe’s Museum, so don’t expect wooded areas as a view. STILL, we enjoyed our pristine King room which was a step above others in terms of size. I especially liked that the bathroom had 2 doors. One to the bedroom. The other, to the kitchen / living room area. We arrived mid afternoon and Kayleigh warmly greeted us. She noted we were Diamond level and offered water and a snack. Later that evening, still at the desk, big smile as we grab an Amy’s Burrito and Lean Cuisine to heat up in our very large, full size refrigerator kitchen which was adequately stocked with plates, and such. VERY easy to log into our NetFlix account. Ample storage with 2 lg. closets so we could keep belongings separated. Comfy bed. Wish there was at least one flat pillow as their cushy (high grade) pillows our not my go to. I imagine I could have called the desk. The work out and pool areas were clean, though I did not use, despite good intentions. We LOVED that checkout was not until Noon so we could read (and write this review) B4 heading home where a quite lull is difficult to find. Oh, breakfast was mediocre, but with food prices and even what people eat select to eat… No fresh fruit. Oatmeal was empty. The reheated egg rounds, well…. However, there was cold, sweet vanilla yogurt from a dispenser which is practical for this type of service and “green” given less plastic. I wish I could see ing. And also added granola and raisins so decent. Unpeeled, cold hard eggs so no ick-factor re: have others touched. Real place settings and plates, bowls, vs plastic. Juice, waffles, cereal, some bagels and pasteries. SO, given all considerations, a practical array as most guests were waffle and sugar oriented. Enough to get a somewhat healthy start to the day. I’d stay again and like it was close to I55.

Room, gym, food area was all great and clean

This place was very very good thanks to Kayleigh who was very very helpful and understanding my friends and I wants….And last but not least Kel thank you for the great customer service you made my stay outstanding

What a great warm and friendly environment. I would definitely go back to this location. Thanks again for such a welcoming place and great attitude. I will be back in the future. Love the immaculate he kept facility. I will pass the word to my friends and neighbors if they’re traveling to Springfield for any reason thank you again.

We paid 260 for a stay and then upon arrival were told our room was given to someone else because we didn't arrive exactly at check in time and it was upon a first come, first serve basis . Luckily ********** took care of the situation and issued a refund since the hotel itself said it was beyond their control.