President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Food and hospitality good! Time for new beds. Humidity through out the hotel. Had it's own smell to it. Carpet in all areas of hotel. Fastly needs make over already. Carpet bad idea.

Spent just one night on my visit to the State Capitol. Friendly staff at check in and room was clean. Loved having lots of pillows on the bed. Shower water pressure was just okay, but shampoo and conditioner were nice. Convenient automated online check out option. Convenient parking structure for additional charge. Did not try any food there.

Elevators were terrible, ice machine on floor did not work, constant drip noise from bathroom, no refrigerator and temperature would not cool off till the middle of the night

There’s no towel at all in the bathroom!

I picked this hotel off the internet, never being to Springfield before. It is centrally located in downtown and an easy walk to all the historical activities. The price was resonable. The best part about it was the service I received. Even though I checked in online and got a digital key, I got an email from the front desk asking if everything was alright. They brought me extra towels, and gave restaurant help. Top notch. Thank you Will!!! Would highly recommend.

Very disappointing considering the high price we paid for rooms. It was a reminder of how much hotel quality can vary even within chains. Hotel hasn’t been renovated in decades. It looks really really tired. Breakfast buffet is really unimpressive and whole breakfast room looks like something from the 1970s The pool area is grim. We found big clumps of hair floating in the pool. What looks like a hot tub has been boarded over. To cap it all off, we had a suspected case of bed bugs and the hotel response left me pretty underwhelmed.

The people at the front desk were always friendly and helpful. The room was large, and looked like it had been recently updated, including a very nice bathroom. Good water pressure in the shower, and a comfortable bed made for a good stay.