Hotels in Springfield with Swimming Pools

The staff from reception to restaurant to cleaning were friendly and efficient. Highlights of the breakfast buffet were the fluffy scrambled eggs and olive oil roasted potatoes with fresh parsley - served by Chef Shah! The free shuttle to the shopping mall and metro train was convenient.

This is quite possibly the ABSOLUTE WORST experience I've ever seen when trying to check into a hotel. There is NO excuse whatsoever to experience what we had to go through today when trying to check in. The Front desk person named Muhammed was INCREDIBLY disrespectful. We were in line to check in, but was dealing with someone that had some issue that seemed to be the cause of the hotel. Muhammed however decided to treat the individual like he was less than human. He treated whom I presume is the gentleman's wife like she was less than human. Muhammed threatened the individual very loudly and obnoxiously, he threatened the individual and his wife in front of everyone in the lobby, seeming not to care at all that he was representing the hotel. I've been staying at Marriott properties my entire life and under no circumstances would I ever imagine or witness something like this take place from an employee. I felt threatened. I felt unsafe and felt that ALL OF OUR LIVES were in danger because of the employee that was manning the front desk. I feel so incredibly sorry for the guest that we're trying to resolve their issue and felt the need to say something. I spoke with Muhammed, and he was EXTRAORDINARILY dismissive and disrespectful to me also. We obviously have chosen to stay elsewhere, and not sure that we will EVER stay at a Marriott property again.

The kitchen is small but very good, breakfast is OK, parking fee 15🔪 a day, service is good, although the viaduct is a bit noisy, but wearing earplugs is OK.

I made my reservations on line through the Choice Website and check-in was quick and easy. Once in my room I found it to be clean and the bed comfortable and well mad. The bathroom in my room was one of the smallest that I have encountered with this chain. The room overall as I sad was clean but it was beginning to show it's age. It front cover of my HVAC Unit was loose and quiet loud but after a little work I was able to secure it enough to stop the noise. The breakfast area features the usual waffles, eggs, a meat, with fruit, yogurt, cereals, juice and coffee. The breakfast area can get very crowded but for the most part the attendant keep it clean and well stocked. This hotel features a Free shuttle to the Franconia-Springfield Metro Station which is a little over a mile away. With free parking at the hotel this shuttle is a very nice feature that we took advantage of several times during our stay. When we arrived back at the Metro Station, we simply called the hotel for pickup and in about 10 minute our shuttle arrived. Over all I was very satisfied with my stay and will stay here again when I am in the D.C./NOVA area.