Bayside Inn & Marina

Very nice Inn right on the lake. I stayed in Cottage J and was delighted with the view. The cottage was very clean and newly updated. I came for the weekend to do some writing and it was such a pretty and peaceful getaway.

We always stay at Bayside Inn when we visit the Cooperstown area. The rooms are always nice and clean. The staff is very friendly. We have been staying here for years now and we continue to stay here for many more years.

Came up to Oneanta to drop son off and booked Bayside Inn and Marina mostly because our options were very limited. What a pleasant surprise this place is. Extremely friendly staff and the room was very clean with plenty of towels. The grounds are beautiful. Will be our go to place when we are in the area.

Location is very convenient for a team who attend a baseball tournament in Cooperstown. The service was top notch and the price was very good considering it was July 4th weekend. The room are very clean and as per the description on the website. Amenities was also very good as they provide beach towels and floats. We were able to utilize the common room by the reception to play cards and to watch FIFA games World Cup with our group. Finally, the location is great by the lake. Beautiful and peaceful!

I may have had the worst experience EVER. The Manager was a total mess, the whole trip she obnoxiously cursed out a bunch of innocent 11-12 year olds while her pony tailed boyfriend sat next to her like a bodygaurd. One night during my horrible trip I witnessed this young baseball team barbecuing, they were minding their own business, when all of the sudden this crazy women came speeding down the hilly like area, almost hitting 3 kids. She slammed on the break, and furiously yelled “Get the F**k out of the street, I’m trying to drive!”. Scared the kids ran away while the lady continued to speed down the hill. Once she got to the beach she slammed her car door and started furiously walking toward another group of kids peacefully fishing in the lake. Once she got to these kids, she grabbed multiple of their tackle boxes and fishing rods, and threw them all in the garbage. Shocked a lady next door came over and tried to protect the kids who were getting, terrorized by this drunk, crazy women. While this was going on atleast 40 kids cheered while watching the manager who was bothering them the whole trip, finally get put into place. Overall, this trip was a disaster, and this crazy women should be fired immediately and should apply for another job, because clearly she’s not good with kids. (ps. This was all caught on video)

I know this review is going to sound made up. It doesn’t feel real even having lived it. But we have this on video, so I can back up every word. We stayed at Bayside Inn and Marina for 3 nights in June. While my children were playing outside, Jennifer, who identified herself as the manager, followed them, approached us, and began aggressively shouting. This entire exchange is on video and available on request. This wasn’t an isolated incident. During our stay we also witnessed Jennifer:     •    Throw out a kids’ tackle box that belonged to our group and take fishing poles that were never returned     •    Yell at a group of adults who were sitting calmly in a common area     •    Yell at kids in the arcade who were behaving normally, with parents actively supervising, and she unplugged all of the arcade machines     •    Swear at children on the beach, which led to an adult stepping in and the situation becoming physical     •    Appear to be under the influence, and hit another parked car while driving through the driveway At no point did she attempt to de-escalate or ask what was happening before shouting or confiscating belongings. This is a manager with a clear pattern of hostility toward guests, especially families with children. I’ve also seen Jennifer’s replies to other negative reviews on here, where she claims the reviewers are all the same group posting under different names. That’s simply not true — some of those reviews are from guests in different countries who have never met us or each other. The consistency across strangers’ accounts, not a coordinated campaign, is exactly why this should concern anyone considering booking here. We have video evidence and would welcome ownership reviewing it directly.

Don’t stay here. The “motel” was nice enough but the actual owner should know that the “night manager”, Jennifer M., drives around the property drunk and terrorizing children. She’s going to feel inclined to reply to this post and lie about what happened like she has every negative review for the last ten years. She should be fired and jailed for her behavior. There are videos of her profane language, verbal abuse towards children and adults, and general harassment of families. These videos have now been shared with law enforcement and the Cooperstown chamber of commerce. I have never felt so strongly about writing a review and hope that management is changed so that people might be able to enjoy the property. Until such time, avoid at all costs!

DO NOT STAY HERE WITH A TEAM! I have never felt so inclined to write a review as a warning to other families. While Bayside Inn and Marina is a beautiful spot and the facilities are basic but totally fine, the service was appalling. To clarify, the front office staff was lovely, yet the general manager was unhinged. We stayed there this past weekend with our baseball team in hopes of having a place to unwind after baseball games. For the most part, the facilities were conducive to this. However, every interaction with the GM was volatile, aggressive and unnecessary. For example, our team of boys were playing wiffle ball on the beach shortly after 8pm while we were bbqing. The GM sped out of her driveway, ripping her fender off because she hit another car, then almost hit kids who were walking on the path. When she was told to slow down, she yelled at the parents and continued to drive dangerously fast around a blind curve to go to the beach to say “get the F off the beach!” This resulted in a full on confrontation from parents staying at the resort but also concerned neighbours who witnessed her aggression. Perhaps the boys were on the beach after the beach was closed, but there is a manner in which this should have been approached. Multiple times she used excessive profanity towards children and adults. It was unnecessary, unnerving and completely inappropriate! The police arrived and all guests were happy to see them arrive as we were concerned for our safety. I should mention, this is not one group posting about the weekend. There were multiple teams who were not together. We all had the same atrocious experience. If you are traveling as a couple, perhaps this would be a good place to stay but I will end with DO NOT STAY HERE WITH A BASEBALL TEAM!!!!

I would not recommend staying at Bayside Inn & Marina Cooperstown based on our experience. Jennifer, the manager was extremely rude, unprofessional, and lacked even basic customer service skills. Instead of treating guests with respect, she yelled at children in a way that was completely inappropriate and made everyone feel uncomfortable and unsafe. Hospitality is about making guests feel welcome, and unfortunately, this was the exact opposite. The manager's behavior was confrontational, disrespectful, and unacceptable. She repeatedly swore at both children and adults, creating a hostile environment that no guest should have to experience. Based on this experience, I was genuinely shocked that someone who behaves this way is still employed in a customer-facing hospitality role.