Holiday Inn Express & Suites Nashville North - Springfield

Too far away after driving all day and could not reach it or cancel.

Clean rooms and good price

The beds were comfortable and the room was well kept. After traveling for more than a week and staying in other big name hotel chains, the complimentary breakfast was by far the BEST that we’d had. The staff were courteous and cheery as well. If travels take you near Nashville, TN this is a great place to stay!

I booked a room here for my son’s birthday. I knew this hotel was still kind of new and had only been in the area maybe 2-3 years and never had a bad experience with an Holiday Inn until now. Arrive and find a sign that says pool is under construction. Wait what this is a new hotel and the main reason I booked. Try to think of something different so we go check out our room and theirs left behind McDonald cups underneath the bed and black plastic the shower. Don’t understand how that was missed. So basically we’re stuck up in the room doing what we could have done at home with the pool under construction or no WiFi. So ruined our plans of getting a room hanging out with my 8 and 11 year old. And an extremely loud party going on somewhere on the main level until about 11 p.m. We a drunk man knock on our door that wasn’t a staff member talking about can we stop being so loud their had a room underneath us. I explained it wasn’t us and we could heard it also. Made a complaint to the front desk and her exact response was, “I knew I should have called out.” Won’t be returning here.

Check in took so long, otherwise 10/10

Great place and convenient location. Only down part was pool closed for construction

Clean, Quiet, Super nice staff. Have stayed here twice now and both stays were great. I like the space in the rooms too. Doesn't feel too cramped. Beds are comfortable. Great hot water in showers, good water pressure. Even the complimentary shampoos and soaps were good.

Beautiful hotel. The hotel room was exceptionally clean.

Upon arrival our room was out of tissues, barely any toilet paper(2 people used and it was gone) with no replacement available. The hard floor was dirty. Pulled out the sleeper sofa and glitter and garbage flew out. Blanket in closet for sofa was stained. USB port for charging was broke. The breakfast left a lot to be desired. The food and coffee was empty and there was only one person trying to get it filled back up. Wasn't able to have a decent breakfast and it wasn't close to the end of breakfast time. Not sure how this hotel won any awards in 2023.