Guest User
March 22, 2024
Be careful -- this hotel did not honor my reservation! In January, 2024, I reserved a room at this hotel for the weekend of December 6-8, 2024. This is also the weekend of the Taylor Swift concert in Vancouver. In March I got a cancelation notice from the hotel, although I never canceled the reservation. I had to call several times asking why the reservation was canceled, and I was finally told there was a "glitch" in the system that canceled my reservation, but they could no longer honor my reservation because the rooms were sold out. I suspect they realized they could get more money for the room because it was the weekend of the Taylor Swift concert. I would not trust this establishment.