Rosewood Court Motel

Rosewood Court Motel Reviews

Rosewood Court Motel

85 Sherborne Street, Christchurch, New ZealandView Hotel Details
Rosewood Court Motel
Rosewood Court MotelRosewood Court MotelRosewood Court Motel
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Rosewood Court Motel Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.1
Amenities4.1
Service4.3
Cleanliness4.2
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Positive reviews(45)
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Negative reviews(3)
Guest User
Standard Studio
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
David was very friendly and went the extra mile to help us. Room was comfortable had everything we needed. Shops were nearby. David gave us a map when we got there to show us where everything was.
Response from Property: Thank you for taking the time to review our motel and for choosing our motel as your place of rest and relaxation.I was pleased to hear that you had a good experience at the Rosewood Court Christchurch we certainly hope to host you again in the near future.
Shyue Chian
Standard Studio
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Very pleasant stay, and highly encouraged to choose this motel! Above my expectation, room comes with small kitchen with adequate kitchen tools, room is spacious, room is clean and neat.
Response from Property: Thank you for taking the time to review our motel and for choosing our motel as your place of rest and relaxation.I was pleased to hear that you had a good experience at the Rosewood Court Christchurch we certainly hope to host you again in the near future.
Luana Bonamigo
Standard Studio
Stayed in Sep 2023
Couples
2 review
2.2/5
Posted on Oct 17, 2023
The hotel doesn't have breakfast, so we went early to go to the center to have coffee and buy warm clothes, as it was our first day in NZ and we weren't prepared for the cold. We weren't able to get to checkout in time (which is a very early 10:00 am), and we weren't able to announce the delay, as, again, it was our first day in NZ and we didn't have a local phone or internet access easily. We returned to the hotel at 11:20 am and all the windows in our room were open with all our personal things inside. We were scared, we know Christchurch is a very safe place, but we found it disrespectful. We packed our things quickly to get out of the room as quickly as possible and not delay the checkout any longer, and then came the WORST experience with this hotel: Upon arriving at the reception, we were approached by the receptionist very rudely asking why we didn't notify the late checkout beforehand, asking where we were, and rudely repeating these questions several times. We had to pay 90 dollars for the late checkout, that's okay, because rules are rules, but there was no need for them to enter our room and leave everything open and treat us with disrespect.
Response from Property: First of all, I am sorry to have a bad memory in our motel. Like you said, you didn't follow accomodation rules. Have you thought about my position when you leave personal items in the room without any notice and there are no people? It was also very scared to me. And according to your post, you said you checked out at 11:20 p.m, but yo knew it was 12:20pm at that time. (Actually 10:00 am is not very early.Almost NZ Accomodation's check out time) Also, you said I was rude, but I never did.Rather I remember you responding quite rudely. For other well-intentioned customers, please refrain from these common and false compplanes. Just for your information, you are the first customer this motel for 20 years and checked out at 12:20 p.m. without prior notice like you.
Anonymous User
Two-Bedroom Apartment
Stayed in May 2024
Friends
19 review
5.0/5
Outstanding
Posted on May 22, 2024
The hotel has one living room and two rooms. It is very large and the environment is very peaceful. The owner is Korean and the service is very good. He also helped us clean up the fog from the car when we left. It is worthy of praise.
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Guest User
Standard Studio
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
🚂Transportation: car-free parking ✔️ 🌍Location: Only 15 minutes from the airport and 6 minutes from the city ⌚️Arrival: 20:10 (Monday) ⌛️Reservation: trip.com 💰Cost: Approximately 109.52NZD = NT$2,137 🪑Stay: One night 🌟Features: Shared washing and drying machine, Daikin air conditioner is better than heater ~ LG TV is very clear ~ bathroom has shower head, complete kitchen, free bottle of milk ~ ⚠️Reminder: Kitchens generally do not have range hoods, so you should pay special attention to the smell of oil smoke when cooking~ The European-style hot and cold separate faucet in the toilet is close to the sink, making it difficult to wash~ 💡Impressions: The Korean counter staff at check-in was very friendly and would provide shopping and dining recommendations. The carpet was a little wet in some places, but it’s not a big deal~ 🏠Revisit: high willingness
Original TextTranslated by Google
6/9
Response from Property: Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Rosewood Court Motel. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Guest User
Spa Studio
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room has a sense of space, the bathroom shower has strong water pressure, the kitchen is fully equipped, and restaurants and supermarkets are within walking distance. The Korean landlord is very nice👍🏻
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review our motel and for choosing our motel as your place of rest and relaxation.I was pleased to hear that you had a good experience at the Rosewood Court Christchurch we certainly hope to host you again in the near future.
Guest User
Standard Studio
Stayed in Apr 2024
Solo travelers
8 review
4.5/5
Great
Posted on Apr 25, 2024
Very well run house, clean, quiet, good bed, air conditioning
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review our motel and for choosing our motel as your place of rest and relaxation.I was pleased to hear that you had a good experience at the Rosewood Court Christchurch we certainly hope to host you again in the near future.
Guest User
Standard Studio
Stayed in May 2024
Friends
19 review
1.2/5
Posted on May 4, 2024
The room is average, not old
Original TextTranslated by Google
Response from Property: Thank you for your review.As you can see from other reviews, most of them are about staying satisfactorily, but your review seems to have disappointed you a lot.If you let me know which room you stayed in after I'm sorry, I'll check it carefully.Thank you again for your review.
Kemaluowobaimiao
Two Bedroom Spa Apartment
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 3, 2023
This hotel is good and worth coming again!
Original TextTranslated by Google
Response from Property: Thank you for choosing us. We’re glad to hear that you were satisfied with your experience.We look forward to welcoming you back to Rosewood Court Motel in the near future.
Debbie
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 8, 2024
Very kindly let us check in early. Friendly and informative as to what was available in the area. Very clean and a comfortable bed.
Christopher
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 18, 2023
Very helpful check in. He asked without prompting if we needed any dinner recommendations, which we appreciated. Spa room was a welcome addition
Peter
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 13, 2023
Excellent stay. A slight issue with carpet dampness was rectified immediately with prolific apologies. Room was serviced each day, bed made, dishes washed and kitchen tidied. Top rated service. Highly recommended.
Verified traveler
Stayed in Nov 2023
Other
3.0/5
Posted on Nov 12, 2023
The Man on the front desk was very pleasant. Unfortunately that’s where it ended. The room was very sub par and in need of a deep clean. One of the pillows on the bed (black pillowcase) had a white dribbled substance all over it the pillow cases were part of the duvet cover set which really isn’t practical and worried me as to how often they were cleaned. If you use 2 pillows in bed you have no choice but to use them as there were no additional pillows in cupboard. Even the blanket in the cupboard looked dirty. The bed was very soft and back breaking and not much sleep was had.
Virginia
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 3, 2023
A very quiet place to stay, and within walking distance to city centre
Rachelle
Stayed in May 2023
Family
5.0/5
Outstanding
Posted on May 9, 2023
We stayed here with our 2 Grandchildren and we all really liked the cooking facilities and the cleanliness of our rooms. Also the daily fresh linen... So nice. Short walk to the city centre or quick stroll round the bus stops. While the decor and furniture is a bit dated the place was the cleanest I've stayed in....very good value for money.