Best Western Priory Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in St Edmundsbury District

Best Western Priory Hotel

Health Protected
Mildenhall Rd, St Edmundsbury District, IP32 6EH, United Kingdom
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A stay at Best Western Priory Hotel places you in the heart of Bury St Edmunds, within a 5-minute drive of CurveMotion and The Malthouse Project. This hotel is 1.1 mi (1.8 km) from Moyse's Hall Museum and 1.2 mi (1.9 km) from Abbey Gardens.Show More
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hotel overview picture
a beautiful garden with a green lawn , a bench , and various plants under a clear blue sky at Best Western Priory Hotel
a chef in a white uniform is frying food on a pan , preparing to serve the dish at Best Western Priory Hotel
a cozy living room with a fireplace , several chairs , and a rug on the floor at Best Western Priory Hotel
3.4/5Cleanliness: 3.4
All 78 Reviews
Amenities
Golf CoursePrivate ParkingFreeBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Train: Bury St Edmunds
(1.0 km)
Landmarks: The Apex
(1.7 km)
Landmarks: Cineworld
(1.8 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Superior Double Room
24

Superior Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
Classic Twin Room
9

Classic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
Executive Double Room
11

Executive Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Daily Housekeeping
Connecting Room
Room Details
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Standard Family Room
8

Standard Family Room

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
1 Double Bed, Classic Room, Non-Smoking
8

1 Double Bed, Classic Room, Non-Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
Superior Twin Room
7

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
Classic Single Room
9

Classic Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Electric Fan
Private Toilet
Shampoo
Room Details
Check Availability
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Guest Reviews(78)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
AI Summary
An AI-summarised snapshot of real guest reviews
The establishment features friendly and attentive staff, a convenient location near the town center, a peaceful environment, and good value for money with a variety of breakfast options.
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Helpful
Not helpful
Guest User
May 3, 2024
We changed our supposedly superior room. The 1st room had a very dirty and stained carpet. The bed was not properly made and crumpled. The floor lamp was very dusty. The second room was cleaner But bed smaller apparently still a superior room! The shower in the morning was cold not good to go to a funeral on.
Guest User
April 29, 2024
This is the 3rd Best Western hotel that we have stayed in and have been very happy with the quality and value for the price paid. The room was good with everything that we needed. The restaurants at all 3 have been very good . I definitely look for a Best Western if staying in other areas over the country.
Guest User
April 7, 2024
Just visited for Sunday lunch. Carvery was fantastic. 3 meats available, generous portions of, with all the sauces and trimmings. As many roasties and yorkshires as wanted, and they do children's options too. Thank you, Best Western Priory Hotel.
Guest User
April 2, 2024
There was no air conditioning on a record hot few days. The hot water heater also went out. The internet was very spotty. The Manager, Frank, said he would reimburse us for the room. It has been 8 months of follow up with no response. I will never be back. Beware!
Guest User
March 28, 2024
I found this hotel very disappointing especially the automated check in and out facility which did not work properly. Reception staff unfriendly no help with any language . Food was average and bar facilities the same. It appeared to have very young and inexperienced staff which in general were not helpful . The breakfast I gave a miss and the room facilities were poor. Not worth the price I paid . It’s is a hotel I never visit again .
Guest User
March 17, 2024
Great room , fabulous shower and free parking however I wasn't impressed with the checking in process and would rather have dealt with a human being rather than a machine obviously they are cutting down on staff which I think isn't a good idea
Guest User
March 12, 2024
Absolutely fab and faultless. Spacious room which was spotlessly clean. Shower was powerful & big enough for four people (I was alone btw….. just for the record) Comfy bed & pillows, USB sockets by the bed. Wi-fi in room 44 is really fast for hotel wifi so no complaints there either. Didn’t go to the main restaurant for dinner but you can get the same menu in the Terrace Bar which has a great view over the garden. Food was “bang-on” too. Will deffo have this place at the top of my list if I get back to Bury Stedmund’s in future 👍🏼
Kathryn
December 11, 2023
Spacious clean room. On site parking. Would stay again in the future.
Ian
December 11, 2023
On first arrival to the reception ,was a very dirty carpet. then even though a young lady was at the desk, my husband had trouble checking us in, after having 4 mini strokes this year. Then our very dated and dirty room was not what we were expecting.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental, Full English/Irish
StyleBuffet, Set menu
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2005
  • Number of Rooms: 36
A stay at Best Western Priory Hotel places you in the heart of Bury St Edmunds, within a 5-minute drive of CurveMotion and The Malthouse Project. This hotel is 1.1 mi (1.8 km) from Moyse's Hall Museum and 1.2 mi (1.9 km) from Abbey Gardens.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area and barbecue grills.

Grab a bite to eat at the Garden Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest Train StationBury St Edmunds
Distance to Train Station1KM
Average Price FromIDR2282847
Hotel Star Rating3