Upon reservations, we had requested an accessible room and also asked for a room with a hide-a-bed. We were traveling on a government rate, and upon check-in were told there were no accessible rooms, as well as "you got such a good rate and to grant your requests, it will double the price". So the room we would've liked went empty. The rooms were passable as far as cleanliness, but need updating badly. Further, you must request housekeeping by 12 PM, which we did. Returning to our room, it wasn't looked after, and we needed everything replenished. Got told to come to the front desk and they'd see if they had a couple clean towels for us. We did that, and put the dirty ones outside our door. They were there 12 hours later having been there overnight. We were really really disappointed with the overall experience.