GGuest UserOverall, we had a pleasant stay and the hotel left a good impression. The building is new, modern, and well maintained. The reception staff were extremely friendly, helpful, and always willing to assist. The restaurant staff were also kind, and the food was good – there was a nice variety, including fresh juices, coffee, and the option to order one dish per person from the menu daily, which was a big plus.
Regarding housekeeping, bed linens were changed regularly every few days, which was appreciated. However, the overall cleaning was not at the expected level. In particular, vacuum cleaning was not done during our stay unless we specifically requested it. This is something that could definitely be improved, especially for longer stays.
A major downside was that it was not communicated anywhere in advance that the rooftop pool would not be operational. This is the only pool in the hotel, and it was closed for renovation during our stay. To use a pool, we had to go to a neighboring building via a specially constructed bridge, which was not very convenient and did not meet expectations.
Additionally, the indoor pool and fitness facilities are not located directly in the hotel but in a neighboring one, and they are relatively small considering they are shared between two large hotels.
The hotel is located on a fairly busy and noisy street. With the windows closed, the noise is reduced, but it is still something to keep in mind.
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