wendy h
March 11, 2024
The hotel is clean, and the cleaning staff does an excellent job keeps it clean. The bed is little hard for me, but sheets were clean. They did have both soft and firm pillows. The TV was very easy to work and stream off your own programs. I did like the port outlets they had in between both beds. They also have a great lounge. The pool when walking around in pool and outside of pool has sharp floor. We were there for tournament and all kids about 25 had cuts all on bottom of feet and cuts on every toe. When telling the front desk, they could care less. It was very awkward because they just stared at us moms with no respond. There were 25 different family members in our group and all, but 1 family had a working refrigerator in their room. When checking out and telling the front desk that none of the refrigerators worked, yup you guessed it no reaction, no sorry about that, not even an acknowledgment on the issue. They could care less. One family got locked out of there room for 8 hrs because the battery in the door lock stopped working and the key card would not work. So yes, nice stay unless you would have any issues that you would need...you are on your own.