Hotels Near Fountains on the Lake in Stafford

My husband and I had a great stay here at the Springhill in Sugarland. We came to check out the area beacuase we are moving down here from New England. After a few nights, our flight was cancelled several times because if the storm. The hotel staff was extremely pleasant and professional while dealing with us having to extend our stay. They have all worked tirelessly night and day to make sure that everything is running smoothly. Shout out to the entire crew for their friendliness and professionalism during these rough times. We are specifically thankful for Veronica (front desk girl). She was extremely helpful and friendly and was willing to help with whatever the need was. While hanging out in the lobby we witnessed how the crew dealt with isssue that arose and were highly impressed by the entire staff. They all deserve praises and raises for their hard work. Well done Spring Hill, Sugar Land staff!!! Jasmin Thompson

Great location - close to many restaurants, shopping mall, movie theaters, etc. Hotel common areas clean, well maintained, nicely decorated. Lovely spacious rooms- very comfortable beds! Cordial staff. Saw many families with children during my stay,

We had a quick weekend trip and this location and rates were just right. Late night staff was extremely helpful. The hotel was clean, breakfast was the standard fare where you can make your own waffles, with offerings of potatoes, eggs and a protein; along with toast, yogurt, muffins, juice tea and coffee. There's a clean outdoor pool and small work out space. It's not too far from stores or places to eat. I would book there again

’ve already done your survey and wouldn’t recommend your hotel to anyone who is disabled or anyone else for that matter, your employees have a huge attitude about moving their vehicles (black car belonged to your employee) so I could get my paralyzed from the chest down husband up the ramp to the entrance to your “motel” Ive stayed in better Motel 6 establishments, there are two non-ADA compliant ramps to your hotel and there was a black car (your employee’s) parked across the first ramp and a white car parked in front of the hotel where your night employee (black girl, reddish pink colored hair) was having a great time getting together with her friends and not doing her job. When we drove back in after dinner they were all outside(employee and two or three others) and I received a very snotty attitude when I asked her to move her vehicle and her friends to move theirs. If you have disability access rooms then you shouldn’t advertise them, ever, because your employees simply don’t care about how people with disabilities access your hotel to get to their rooms. Typically disability access rooms have doors that are able to be propped open or have an automatically opening door so wheelchair users are able to get into them without running over their wife’s toes as she awkwardly tries to prop open the door. Your bell cart is heavy and exceptionally hard to push or maneuver because apparently Baymont by Wyndham Houston Westchase doesn’t know what W-D 40 is. Your night employee (reddish pink hair, black car) is very rude and doesn’t want to do her job she’d rather party outside with her friends, who were absolutely no doubt in my mind smoking pot. I’m from Washington where it’s legal, I know that smell, your guests aren’t stupid. The room was disgusting and had what looked like blood stains on the carpet, I’m no CSI but it was pretty obvious. Carpet was indeed filthy and not vacuumed, my brand new white socks were black when we left. We didn’t find any bugs but good God what a dump. Unless you intend to improve your access to the entrance of your hotel don’t advertise accessible rooms. Maybe put some money into your motel so it’s not disgusting. Also your rooms look nothing like the pictures you post maybe we should have known based on the “deal” we got and gone for a more expensive option because filthy wasn’t part of the “deal”. We were very disappointed and will tell everyone we know to never stay there. Like another reviewer said if this is your last resort do yourself a favor and strongly consider whether you have absolutely anywhere else you could stay, park and a sleeping bag might be better.

This hotel was clean, plenty of parking, safety was not an issue, and staff was very courteous. I will be returning to this hotel when I travel to Sugarland. Although this is not a complaint; the beds could use a thicker bedspread instead of a light weighed one. We can all control the temperature in our own rooms but sometimes you just want a heavier blanket. Or bring an extra one from home. Highly recommended hotel.

Where do I begin to express how incredible the Home2 Suites in the Rosenberg area of Houston is? As a frequent business traveler, I always make it a point to stay at this location every month. The staff here is truly exceptional. From the moment you arrive, Rohit greets you with genuine hospitality, often addressing you by name. The rest of the welcome crew is just as fantastic. The maintenance staff is always ready to assist with a friendly attitude, and the women who prepare breakfast do an outstanding job. The atmosphere they've created is nothing short of amazing. The hotel is consistently spotless, and they check in on you 20 minutes after you reach your room to ensure everything is satisfactory. Comfort is a priority here, and it's evident in the relaxing environment, the excellent gym, the clean laundry facilities, and the wonderful pool. The gym, in particular, surpasses many apartment gyms I've used. The location is also a major perk, with great restaurants, a fantastic HEB grocery store just five minutes away, and excellent shopping centers nearby. To top it all off, the beds are incredibly comfortable, and breakfast is complimentary. I can't imagine staying anywhere else. This place is perfect in every way!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

So the good- The bed was comfortable, very good air conditioning, quiet, bar attendant was attentive, wait staff attentive. The bad- Housekeeping was absent everywhere but the lobby. I am not indicating the every 3 day room cleaning as I don’t need daily attention. The fifth floor hallway had the same debris in it all week to the point I daily greeted the rubber, wrappers, and cello wrap. The carpet in my room was very dirty (someone had hole punched a document and punches were always on my feet. I had them room clean and I got fresh towels, no change to the condition of the carpet. I have been a Diamond member for quite some time and know they changed breakfast to a $10 food and beverage credit. Fine, it is nickel and diming, but fine. They credited this once in 5 days. No problem. I go to the front desk, the attendant wasn’t trained to fix this. She says she will fix, email me a corrected receipt, and give me a call to let me know it is done. Great! Other than it never happened. I have been struggling to get it corrected and a correct receipt for my expense report. Corp says on hotel can do it, hotel says only corp can do it. This is a third poor Hilton stay in the last few months. Colleagues have been having similar issues. Sorry, three strikes and guess who will not be aspiring to be Diamond or any other status next year.

The ceiling is thin and the noise of footsteps upstairs can be heard clearly. Breakfast is unchanged and even worse. The restaurant waiter is an Indian, without a smile, as if everyone owes her how much money. The front desk is good. Almost all the items in the room are made in China.