3-Star Hotels in Grand Rapids

The front desk is very welcoming, there are many breakfast options, I feel that the United States Holiday Inn is carved out of a mold, and the facilities and layout are the same. There is also a free shuttle bus to the surrounding three kilometers.

The room was clean and good condition. Beds a little hard for us. Overall pretty good.

Overall it's a good hotel, facility is new and clean., location is good. Room is big enough for a family.

I have stayed here twice. I always choose this hotel every time I come here for a meeting. It is on the main road and close to the airport, so transportation is convenient. The lady at the front desk is very friendly.

Service was very helpful. Since I was going to be arriving after hours, I was called with how to access the key card for my room. The highlighted map inside was great to find my room. I was a little nervous when I first arrived to the room, because the shades were open and a few lights as well as the TV were on. It made me feel like there was already someone in the room. I entered the room with my key and took a look around, but there was nobody there. The area where this hotel is located is nice. There is a lot of shopping and food areas nearby. The room was pretty clean, but it had a faint smell of smoke. One of the shades in the room by the door I couldn't see how to close them, so that made me nervous, because then you could see into the room, and when you look in that window it looks directly at the bed area. That made me feel slightly uncomfortable since I'm not familiar with the area.