__WeChat276869****## Facilities
The hotel's biggest selling point is its incredibly convenient location. Step out of the main entrance, go down a few steps, cross the road, and you're right at the MRT station.
The room wasn't huge, but by Singapore standards, it was a decent size. Having a sofa bed was a big plus. Amenities included a hot water dispenser, a capsule coffee machine, and a double vanity. The tap water was also potable.
## Environment
The swimming pool was on the smaller side, and there weren't many other recreational facilities. It also lacked its own green space or garden. At check-in, I requested a room with a nice view and was given one with a decent outlook, showing both the MRT and cable cars. The room also had a ceiling fan, and with the afternoon sun shining in, our laundry dried remarkably fast.
## Service
The bellhops were excellent, always quick to help with luggage – a definite plus compared to some other hotels. Check-in offered Chinese language service.
I accidentally left my phone in a taxi. When I approached a staff member in the lobby, he immediately sprang into action, helping me figure out how to contact the ride-hailing platform. My phone was recovered very quickly. This deserves high praise.
The only slight downside was that we couldn't get a late check-out due to the hotel being fully booked, so we checked out promptly at 11:45 AM. Since we planned to visit the water park afterward, I specifically called ahead to inquire about shower facilities. I was told they were available by the pool. I even double-checked if shampoo and shower gel would be provided, and was assured they would be.
However, upon returning from the water park, I found that while there were indeed showers by the pool, it was an open, public area with just two or three showerheads facing the pool, clearly intended only for a quick rinse. And to my dismay, there was no shampoo, no shower gel, let alone conditioner! So, I just did a quick rinse and had to discreetly change in a nearby restroom.
From 12:30 PM that day, with my hair still wet and feeling stiff, and my skin growing increasingly dry and rough, I embarked on a long journey: from Sentosa Island to Changi Airport, a flight to Penang, Malaysia, a lengthy immigration queue, and finally settling into our Penang hotel. It was well past 10 PM before I could finally take a proper, satisfying shower.
Aside from that one unfortunate experience, everything else was quite good. The two complimentary cans of coconut water were delicious, complete with soft coconut pulp. We also received two large bottles of water and two small snack packs daily.
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