Hotel in Excelsis

Extremely good friendly service , nice spacious rooms. Run by mother and son, service standards meets any five star hotel. Good views, spacious rooms, probably the nicest place to stay in Pag island. Ten minutes by cab to the clubs it’s a great location. For vegetarians there are enough options made by the chef and very tasty food as well. I will highly recommend this to all travellers.

Reception is rude, we asked for hot water - they said no. We asked for a kettle - they said no. We asked for them to heat up some water in a microwave they said no. We can’t do anything. They don’t offer iron even on request. Never seen such an absurd service from a 4 star hotel.

We had a wonderful stay at this hotel. It's every bit as beautiful as it appears online, but we paid for that and expected it. What moved me to add a review was that the staff were absolutely wonderful - warm, friendly, and incredibly helpful. The day we arrived, we discovered that our rented car had a puncture. We then discovered that the car did not have a spare tire. I was gearing up to spend my 3 days at the In Exelsis sorting this out, as the car rental company were not helpful. However, a member of the bar / restaurant staff, Ivan, spotted me trying to find a mechanic. Without being asked, he approached me and offered to help me sort it out, making my problem his problem. Amazing service from a lovely guy. He organised for the hotel maintenence guy (whose name I didn't catch but who was also incredibly helpful) to repair my tyre enough that I could make it to a garage. Meanwhile Luzia and another lovely woman on reception had lined up a garage for me, so they were ready for me on arrival. Brilliant teamwork to make a real headache go away and allow me to fully enjoy my time at the hotel. Ivan also gave us an excellent beach recommendation which made for a really great final day on Novalja. So, a huge thank you from us to all the staff at the In Exelsis, whose welcoming approach meant we had a really wonderful stay.

A very nice hotel on a great location with a stunning view and the most beautiful sunsets.. Everything is reallu great but the "Oscar goes to" F&B deparment.. They really do a perfect job so congrats to their manager.