Courtyard Starkville MSU at the Mill Conference Center

I was disappointed in the cleanliness of my room. I have stayed at this hotel before and it was not like this.

Nice facility.

No hot water after running for 7-10 minutes. Told the front desk upon checkout. Her comment “I’ll let someone know”. No apologies. Won’t stay again. Tried to purchase a candy bar and M&Ms. Clerk said $7.00. No thanks. Nothing special about this hotel

Very clean and comfortable beds

Stayed there for one night with my wife and two kids in a room with two queen size beds. Pros: it is walking distance from most restaurants and has free parking. Cons: the power outlets in the room we stayed in were not working or loose. Shower handle needed a catalogue to figure it out. A little bit pricey for the quality.

Courtyard has pushed me over the edge with the Starkville hotel/accommodations. We arrived today, walked in our original room and it had not been cleaned up from the previous guests stay. That was one thing but not the worst. Due to our original room not being cleaned, we were moved to another "bigger" (accessible) room. It's just me and my husband so honestly I couldn't care less about the size. I don't particularly care for accessible rooms but the least that it can be is clean and in decent shape. Of course they are sold out because it's a baseball home game weekend, so we're stuck unless we drive to the next town. This should be the top tier hotel for Starkville however, it's not. They make way too much money for the room that we are in to be this crappy. I feel like when a hotel represents its brand this bad it should have to relinquish the brand's name and go independent. Courtyard Starkville, should have NEVER let these rooms get like this. It's a downright disgrace. I wasn't expecting 5 star but I wasn't expecting 1 star either. I just wanted to share pictures so people KNOW what they have the potential to experience in choosing to come here. I'm not the biggest fan of the Holiday Inn Express, but, I'm probably going to stick with them because this is not up to the expectations that I have for a Marriott brand hotel. Side note: I REALLY wish room cleaners would take more pride in their work. There are so few that do.

Front desk was super nice

Front desk personnel are excellent. Very kind and helpful. Enjoyed talking with them

In town for a funeral. Stay was mediocre at best. First, the lock on the door. We had to struggle each time to get in AND TO GET OUT! The deadbolt kept coming out when turning the handle coming out. Going in we had to jiggle the handle several tomes before it would open. Maintenance came up and explaoned nothing about the lock just stated they are getting ready to do renovations. That had nothing to do with the current situation 🙄 We were there for 3 full days. No room service not one day! Had to call down for towels. Upon checkout I explain to clerk, she then asks did I ask for room service 😳 WTH.. is that how hotels work now. No I didnt ask I paid you $500 For 3 nights! That was my ask! Then she continues to say we have new staff and they are just learning. Excuses are monuments of nothingness and they build bridges to no where! This is Unexceptable Courtyard! Don't use room 233😩