Parking process is centered around the hotel and not the customer! Cannot recommend. First time staying here and was aware of the parking charge when making the reservation, but nowhere was it mentioned how inconvenient it would be. Upon arriving at 9PM I was greeted by the obnoxious parking signs stating you MUST pay by QR code. Ridiculous. Filling in the form on my phone while checking in and obviously frustrated, the front desk staff finally said that you don't have to pay if you're a Marriott member. Which was a relief. However, I still had to go back outside to get the license plate number and come back in. When leaving at 6AM the next morning, I discovered a ticket on the car citing failure to register with their inept 3rd party parking service. So, back into the hotel again to discover I would have to "Trust" the hotel to take care of it. No thank you, I trusted you the night before. When a business puts their wants and needs in front of the customers experience, I choose other businesses as a business traveler myself. Good luck trying to gouge some customers and creating a poor experience in the process. And, the hotel could use a bit of freshening up.