Guest User
May 13, 2024
Friendly staff and a comfortable, clean room. I ordered chili con carne on my first night in the restaurant. The mince was grey in colour withe the presence of onion and chili, but ingredients such as kidney beans were not present. Along with the accompanying rice and tortilla chips, the dish was extremely dry and not appetising . When I asked a member of staff about the ingredients, the explanation was that is just the way the chef cooks it, apologised and laughed, and walked away. I know this is pedantic, but there is a photograph on the hotel’s Facebook page of a chili con carne dish. The mince contains kidney beans, and looks a completely different colour - no grey in sight! It looks appetising, and the post encourages customers to book. Have I just been fobbed off with a poor excuse, or had the kitchen run out of ingredients, or was the chef not particularly bothered? Who knows, but very disappointing, all round.