Lowell Inn

We stayed at The Lowell Inn for a wedding in downtown Stillwater and the location of the hotel was ideal. We had multiple groups of people staying here and all of our rooms were great. The historic charm is beautiful and the rooms were very clean and comfortable. However, several of us experienced poor customer service when talking to a staff member named Tim over the phone. He was quite rude and abrasive when a few of us called (separate couples at different times of the day) to simply inquire about the possibility of an early check-in. We had been told by a different staff member earlier in the week that it would be no problem for us to have an early check-in. Of course we understand if early check-in is not able to be offered day of if the hotel is very busy, but the manor in which that was communicated by Tim was not apologetic, friendly, or courteous. This same type of behavior was experienced by each couple in our group and was surprising and disappointing to see from someone working in the hospitality industry. Oddly enough, his demeanor was completely different upon checking into the hotel in person; he was helpful and friendly at that time and relayed the fact that it would be no problem for us to get into our room an hour early, which was a pleasant surprise after our experience with him over the phone. Overall, we did enjoy our stay and would come back and recommend this hotel to others, but would not necessarily look forward to any future interaction with this employee.

Absolutely the best hotel in StillwaterMn. Rooms are really nice in every way and the staff is very helpful and friendly. Nell Palmer, who I worked for over 60 years ago, would be delighted. Being close to downtown and the river makes it easy to walk everywhere. On top of all that it's very reasonably priced!

The Lowell Inn is a classic. It is like going back in time to a place that is very elegant. A true get away. The staff was welcoming and our room was spotless. We lived just walking around to the different dinning areas on the main floor. Each had their own story. We will return!

My husband and I had a fun time staying here however, don’t book a stay here if you’re a light sleeper. There is a lot of people who enjoy the night life and it is NOT quiet. The rooms are not soundproof either, so if you’re like us and have some belligerent drunk neighbors who want to yell at each other at 1am, you’ll hear it all.

Beautiful hotel, but literally the worst bed I have ever slept in at a hotel ever.

It was very clean and comfortable. I loved the comfortable mattress and historic charm offered with modern conveniences. The staff was very welcoming and knowledgeable. I was left wondering why this place was so much less expensive than the other hotels I have stayed at before.

No hotel parking, just public lot. Band in hotel played until 11:00 and it was loud on the second floor.

Historical site. Friendly service, very clean, walkable to everything we wanted to do. Excellent all around!

Stayed here one night. Guest rooms have been updated with new bathrooms and other amenities while still retaining the charm of the original historic inn. Coffee and ice machine are very convenient. Owner is very nice to talk to. Free parking and location make this a great choice.