Hotels Near Bonniers konsthall in Stockholm

Great service and friendly staff

We experienced a very long delay in SJ training and arrived the hotel late with cold and tired body in 21 Jan 9 pm. The reception guy was arrogant and felt like even more tired than us to provide information. He gave us nothing but a very bad impression in Stockholm / the hotel. Yet the hotel location was perfect, view was nice, room was comfortable, breakfast was excellent. Other staff are far more polite and helpful. The hotel was also very near to the famous Kajsas Fisk can just got there in 15 minutes on foot. Supposedly the fast food shop opposite to the hotel served great French hotdog and kebab. Recommended everyone visit there will give it a try.

It is a 5-minute walk from Stockholm Odenplan Station, and a 2-minute walk from the hotel door is a subway station, so it is easy to move around. It was a bit wrong that there was no window in the room, but there was no smell and the room was quite neatly maintained. Breakfast is good and tastes good. Considering the price of Northern Europe, it is a place where you can stay at a good value for money.

We stayed there 3 nights. First night arrived very late and didn’t feel the staffs were warm, went to the room and got a twin beds rather than a king bed. Came downstairs and was told hotel was fully booked and they just looked at us like it’s our fault. The room is also dusty and feels a room hasn’t been used for a while. Second morning, the staff were really good, sort out the problem and saying it was the booking problem. We got one day breakfast for compensation.

Stayed 3 nights, family vacation. I do NOT recommend this hotel to others! Noise from street at night (street cleaning, trash truck etc several times, each night) so we slept terribly every night. Extra bed for 3rd person was very hard/uncomfortable. During breakfasts, the staff was hustling and making lots of noise by setting up for lunch (which started as late as 1.5 hrs after breakfast was over!) and did not allow guest to sit where they wanted in breakfast room - not a nice experience at all. Questionable room cleaning: no spare cups, cleaner said cups in rooms were only hand washed in bathroom sinks by cleaners, and they did not seem clean. We had to hunt down towels and toilet paper, plus they had forgotten to supply bed and towels for third person in room upon arrival. Front desk staff generally not so service minded + not understanding/interested in being helpful - did not allow us to eat a sandwich in the lobby before departure ”because the hotel has a restaurant” - which did not open until 3 hrs later(!) Note 1: Short opening hrs for restaurant by lobby. Note 2: They do not control which person removes what luggage from luggage storage, so anyone could take what they want. Note 3: Fridge in (our) room was super tiny, with depth as narrow as a water bottle. Note 4: They might not pay attention: When booking, I sent a request + a question to the hotel; request was not taken into account and I received no answer to question. Location: Good area to stay in for family trip if want to include shopping, easy access to public transportation, walking distance to Gamla Stan and more. But would recommend other hotel in area, not this one. Overall: Not the hotel experience I expected from photos, info on hotel web site and prize. Will not return, and recommend the hotel to reevaluate some of its routines!

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Upon entry it was clear we had made the right decision. Welcoming staff (to be fair everyone we encountered on our trip was too), room was big enough and bathroom was incredible. Under floor heating when it's -14 outside is always a nice touch. Our very cheap rate included breakfast, fika (snack) and dinner every night. The food could sometimes have been a little hotter, and there is normally only one choice in the evening, but this was fine for us as it was always delicious. A good way to save money in quite an expensive city. Our room wasn't serviced during our stay but the company (nordic choice) had been hacked so their computer system was down, so can't blame them. They had cleaned well prior to our arrival so this didn't impact us much either. There was easy transport links less than 5 minute walk away. Would definitely be back

I booked their single room without window, as I both have no need for excessive in-room amenities and also greatly enjoy small, cosy places (this is not a sarcastic statement: I truly loved the tiny room). There was enough space in the room for the bed, an additional cutout for a small desk, and the private bathroom was nearly twice the size of the rest of the room itself. The walls were painted in a dark grey or purple, as were the bed dressings. It was a perfect, cosy little nook in which I could sleep and unwind a little. Their breakfast is pretty standard fare, no complaints nor highlights. I was content with the mini croissants, yoghurt and fruit; though an unsweetened yoghurt option would have been nice (but again, not a complaint). One issue I have however is with the parking fees. It is advertised on the hotels.com website, as well as the English version of the hotel's own site that parking is SEK100,-/day. However, their internal system, and as I later found while verifying, their Swedish website both state SEK150,-/day. I did not follow up on this until the next day as I arrived late in the evening and checked the listings after having checked in. The monetary difference is negligible, however this was frustrating to be presented with at the point of payment and not updated across the platforms this hotel advertises on. When I asked at the desk about it and showed the FD staff the hotels.com and English version of their site with the lower amount, I was given an apologetic look and the professional version of throwing one's hands up in helplessness. I don't expect grovelling nor immediate refunds (I have read r/TalesFromtheFrontDesk for long enough) but at least a mention that it will be sent up the chain of command would allay my feeling of being misled. Parking in any case is in an underground lot accessible via your hotel card key.

The hotel is clean and cute. Its location is great, especially if one intends to visit Gamla Stan. It has shared toilets and showers which of course makes prices lower. You get slippers that can be used in the hotel room or for visit the showers/toilets. The shower-room smells a bit of sewer, and that is probably why the windows are open but now in September that makes the shower-room very cold. I tried to close the windows but they are stuck. The same problems with the windows in my hotel room, one is stuck. The window seems too big for the frame. The front desk closes at 21.00/9 pm and no one is present. If you loose the key to your room you are in major problem. On the envelope for the keys there is a warning text that if you loose your key you have to wait til staff arrives in the morning or you will be heavily charged if you want to be locked in right away. But that I had to read on the key envolpe, because the receptionist did not tell me that. The key envelope was so cluttered that the wifi-password was not easy to spot. The tv has only three Swedish channels, nothing else, not even BBC World. Free wifi with password on key envelope - which I had to go and ask where iti was at the front desk, because receptionist did not tell me that, either. But no phones in the room so you have to walk to the front desk everytime you want to ask something. And the receptionist did not give me such vital information so I had to go to the front desk at least three times. The luggage storage is just in the hallway in a corridor by the front desk. At the front desk you can buy coffee, tea, soft drinks, smaller snack bags and fruit. I have not seen sandwiches. I have not tried the ironing service. Staff seem friendly, but I have a sneaky feeling that when I turn my back negativity might surface. I am travelling alone in work.

The apartment was clean and comfy. The room is spacious and well-equipped (incl. kitchen utilities). A breakfast was included (rather small and not that delicious, but it was ok). Things that might be improved: 1) We were given only 1 key room. It not that bad, but the thing is that you can’t go down by elevator without a key. It is uncomfortable in case your roommate is leaving earlier. 2)Although you can buy water at the reception, it would great if the snacks fridge didn’t require registration in an app/special card. Overall, everything was fine. Friends arena is located ~ 30 min walking. There is a shop and a couple of restaurants near by.