Guest User
May 30, 2024
Pros: Gorgeous setting close to, but away from the main part of city with easy access to ferry and bus. Historic and renovated. Cons: Accessible room (which was neither requested nor told the issues) was poorly designed in the bathroom. Shower water drenched the floor causing you to in huge puddle of water. Sink has poor design so that water can come on floor. Breakfast buffet, while delicious, was very poorly planned and stiflingly overcrowded. Like a convention came to the hotel. People crowded around and hovering over table of food. Table should have been spread out into other room so guests could breath. For our very early day of departure, we had pre-ordered a breakfast at a specific time and confirmed details multiple times including before heading to bed the night before At check out no one was there for 15 minutes, they did arrive we were told no one told me you needed breakfast.” While the team is very nice, including the manager, there are a-lot of loose ends and flaws without important details being properly thought out, despite being a beautiful hotel.