Biz Apartment Bromma

The room was spacious and clean, with a comfortable bed and all the necessary amenities. The ICA hypermarket is just a minute away. While the hotel is not in the city center, it is well connected by public transport, with a tram line right in front of the building.

The gentle that checked me in at the front desk was not friendly. I don’t feel welcome. When one of the lift was not working, I did not see the sign and when I approached the gentleman in olive skin at the front desk I was just trying to ask him if my swipe card is not working ? I haven’t open my mouth yet he’s already gave me a side eye and said very abruptly that - There’s a Sign there with a very sassy voice and attitude. Even though it’s not a four or five star service apartment I don’t think any customer should be treated like that when people wants to ask for help or questions in a hospitality industry. I normally don’t write a bad review unless it’s a bit rude. Apart from that it’s an affordable accommodation, the Bromma Blocks tram is right in front of the apartment and below is Maxi supermarket which is very convenient. Very easy getting to the city and back. I will be back and give this place another chance but not served by that gentleman in olive skin he needs to learn a better manner. I hope the manager read this go through this with his staff with a better front desk skill.