Scandic Hotels in Stockholm

Checking in at 3 pm is quite late, especially after arriving from an early flight at 9:15 am. I inquired about early check-in, and even though several other travelers arrived around the same time, it wasn't clear whether they booked through Trip.com or directly with the hotel. I found myself waiting around the hotel for nearly 2 hours in the hope of securing an early check-in. However, the response I received when I inquired about a room was, ”You can return and check again if a room becomes available, but check-in time is at 3.” I was exhausted and took my chances, waiting for almost 2 hours, and fortunately, a room became available. What surprised me was that the guest service at the front desk didn't proactively inform me when a room was ready, even though I was waiting in the lobby area, which is relatively small and not far from the counter. As for breakfast, it was decent, but I encountered a disappointing incident. I placed my food on the table and briefly left to get coffee, but upon my return, I found that the table had been cleared, including the fresh food I had taken. On the positive side, the hotel's location is quite convenient, being close to Central Station and within easy walking distance of various points of interest. Apart from the late check-in and the breakfast table issues, everything else about the hotel was satisfactory.

Stayed 3 nights, family vacation. I do NOT recommend this hotel to others! Noise from street at night (street cleaning, trash truck etc several times, each night) so we slept terribly every night. Extra bed for 3rd person was very hard/uncomfortable. During breakfasts, the staff was hustling and making lots of noise by setting up for lunch (which started as late as 1.5 hrs after breakfast was over!) and did not allow guest to sit where they wanted in breakfast room - not a nice experience at all. Questionable room cleaning: no spare cups, cleaner said cups in rooms were only hand washed in bathroom sinks by cleaners, and they did not seem clean. We had to hunt down towels and toilet paper, plus they had forgotten to supply bed and towels for third person in room upon arrival. Front desk staff generally not so service minded + not understanding/interested in being helpful - did not allow us to eat a sandwich in the lobby before departure ”because the hotel has a restaurant” - which did not open until 3 hrs later(!) Note 1: Short opening hrs for restaurant by lobby. Note 2: They do not control which person removes what luggage from luggage storage, so anyone could take what they want. Note 3: Fridge in (our) room was super tiny, with depth as narrow as a water bottle. Note 4: They might not pay attention: When booking, I sent a request + a question to the hotel; request was not taken into account and I received no answer to question. Location: Good area to stay in for family trip if want to include shopping, easy access to public transportation, walking distance to Gamla Stan and more. But would recommend other hotel in area, not this one. Overall: Not the hotel experience I expected from photos, info on hotel web site and prize. Will not return, and recommend the hotel to reevaluate some of its routines!

The location of this place is exceptional. It is located on the top of Stockholm Central Station, so tram, trains and Airport (Arlanda) Express are all right there. The hotel is modern and located centrally with great restaurants and other attractions. Yes, it is not in Gamla Stan, but we walked there easily, about 25 minutes. This place has all the shopping areas nearby as well. The rooms are way too small. It was just impossible for the 3 of us (Adults) and I wish there were bigger rooms. The breakfast is also good, (again, it grades only a 3.8 or 3.9 out 5 because, have stayed in other Scandinavian hotels where the breakfast was just too good [in the range of 4.5 to 4.8]). The hotel also loans bicycles to their guests and it is first come first served, which is very good. Hotel service staff are okay. I would stay here for the location and convenience, and around this area, this is one of the best. If willing to compromise on the location, then there may be other hotels that are better. Not sure.

Centrally located in Stockholm, this hotel is close to NK, Ahlens, the main shopping streets & Gamla Stan (the old town). Room is spacious, cean & has a 20s theme. We asked for a room on higher floors & we got a room on 5th floor, overlooking the square which is really nice. Plenty of restaurants nearby. Breakfast is tasty & has a variety of choices. No pool, only a gym. Parking costs 450skr every 24 hours. Basic toiletries provided in the bathroom. Staff are helpful & frienly. Will stay there again!

Downtown Camper by Scandic is always my first choice whenever I visit Stockholm. The hotel is in downtown Stockholm, and there are plenty of shops and restaurants nearby the hotel. The staff is always friendly and helpful. They make you feel like you're home. The room is clean and comfortable. If you have a chance to visit Stockholm, I recommend you visit Downtown Camper by Scandic!!!

Super city trip, great location in the middle of city life. Still great sleeping comfort. Check-in/check-out very comfortable via app. Family room with sofa bed on the 5th floor. And... sensational breakfast. Everything perfect.

The room is reasonably furnished, clean and quiet. It is very convenient to visit the old town. The front desk is responsible and conscientious. The breakfast is very rich. The whole hotel is small and gives people a new experience.

Pretty decent breakfast spread and booking system for the breakfast which can easily be done when checking in or online, location was really good as well.

The location of the hotel is very good. It’s convenient to go everywhere. There is a 711 supermarket next to it. The hotel rooms are also good. The European rooms are not too big. The breakfast is average. The price is not high after all.

Very friendly staff. Nice room, very comfortable bed. Bathroom also good. Hotel situaded very central for my needs and near the harbour, from where I had to go by boat next morning. The street was a little like a backstreet, although central, with not the full rush and pulse like in many other streets. Very silent at night, you could sleep without hearing noises from outside.