Stayed here for 1 night (fri-sat) on the 23rd Feb. Reception staff were helpful with car park check in, and the booking in process was very easy, knowledgeable and quick. Key information was given regarding health and safety (fire exits etc) The reception area was clean and tidy as was the the rest of the communal areas on the way to the room. Upon arrive to the room, the room was warm, welcoming and inviting. Plenty of clean towels, the bedding was clean and fresh and the bathroom had been cleaned to a very high standard. I had requested something prior to arrival to be put in the room which the hotel staff had no problem in doing. A massive shout out to 2 very helpful members of staff in the housekeeping department that I believe helped with the request. I believe their names were ”steph” and ”charlene”. It's very clear the hotel is well looked after by staff and cleaned to a very high standard by the housekeeping staff. The reception is open 24 hours a day so you can go and come as you please. Check out was by 12 which is plenty of time to wake, shower etc before leaving. And whilst thinking about the shower......that is a very good shower system in the rooms. Hot, powerful and amazing water pressure!!! Always a win when visiting hotels. A very pleasant stay and would definitely stay here again in the future. Staff brilliant, rooms brilliant, location brilliant and very quiet considering that the M40 is so close and the services are next door. 10 stars all around!!!!
Excellent
43 Reviews