Christopher
February 28, 2024
Unusual for NH, office operated through a window while we stood outside in the cold. Not a welcoming sign. Had to wait 10 minutes for anyone to show up. Rez made 3 months in advance for two queen room for two adults and two teens. When we arrived, only two towels and a half used roll of toilet paper with no back ups for four people. Had to retrieve the extras ourselves waiting outside in the cold once again. Beds were rock hard with meh quality linens (they did seem clean), extremely loud frame set up (including next door) and very low quality (and no extra) pillows with zero support. Beds obviously salvaged throw offs from a chain hotel because the auto shade buttons didn’t apply to our room. And the bed lamps didn’t work. Bulbs out in the other floor lamp though we did find bulbs in the bed table drawer—again didn’t appreciate the DIY requirement. They didn’t work so we were left with a single overhead bulb plus the bathroom fluorescent to light the whole room. The shower had a plastic bag zip tied on the neck of the shower head that had clearly been there for awhile…leak I guess? No receipt offered at checkout…because no one was there. Well I could go on but you get the idea.