Ramada by Wyndham Strasburg/Shenandoah Valley Guest Reviews
3.8/5
Good
24 review
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Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(24)
Positive reviews(22)
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Negative reviews(2)
Dadahaomianbao
King Room- Non-Smoking
Stayed in Sep 2023
Business travelers
96 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Strasbourg itself is a small city, and the hotel's price/performance ratio is relatively high. It is surrounded by mountains and is at the exit of a highway. The transportation is relatively convenient. For meals, there are not too many restaurants, but Strasbourg is next to it. At the visitor center in Las Fort, you can go to a simple history museum and enjoy the life of a small town.
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Mixiegenhudiqubuyiyang
King Room- Non-Smoking
Stayed in Jul 2023
Couples
7 review
3.0/5
Posted on Sep 6, 2023
It's relatively old and the location is relatively remote.
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Guest User
King Room- Non-Smoking
Stayed in Apr 2022
Other
10 review
5.0/5
Outstanding
Posted on Apr 18, 2022
Booked a double room. The room is very clean and the space is very large, very good for two people. There is a table and two comfortable chairs. There is a refrigerator, microwave, and simple coffee machine. The room is bright and well lit. It's less than a mile off the highway, which is quite convenient. At the end of the hotel is a Mexican restaurant, where I had a dinner that felt more expensive and tasted like junk food. Recommend not to use this restaurant. All in all, I am very satisfied with this hotel.
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 30, 2024
Pleasant staff. I love the early check in. When I arrived my key cards were waiting for me. My husband is a big eater, especially at breakfast and he left full. He. Enjoys a full breakfast and most places only have a continental breakfast anymore. It’s out usual stop when heading to Georgia to visit friends. It’s a quiet place and we always sleep well. Thank you There is also an attached Mexican Restaurant. I think it’s independently operated.
Carolyn B
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 17, 2024
Everyone was warm and assuring our stay was meeting our needs. Their Contintal breakfast had a wide variety to choose from and always delicious. Each day I noticed staff working in areas to better the hotel and make more up to date. I'd recommend and definitely have as a favorite in my travels.
Response from Property: Hi carolynbl821ED, Thank you so much for your wonderful review! We’re happy to hear that our staff made you feel welcome and ensured your stay met all your needs. It’s also great to know that you enjoyed our wide variety of delicious options at the continental breakfast. We appreciate your noticing our efforts to continually improve and update the hotel, and we’re honored to be one of your favorites during your travels. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Wiebke P
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Jul 8, 2024
We stayed here for 1 night after landing in Washington DC and to begin our roadtrip to Key West through the Smokey Mountains. The hotel is ok for one night, in short distance of supermarkets, ATM, etc. We drove also to Shanandoah river before going to diner, which is a 5 minute drive and a very nice location. The hotel is basically equipped but has all you need for the night stay. The rooms are ok, There was a gym, and breakfast was ok as well.
Response from Property: Hi Travebunny_Wiebke, Thank you for choosing to stay with us during your road trip to Key West. We're happy to hear that our location near supermarkets and other amenities suited your needs well. Exploring the Shenandoah River sounds like a wonderful addition to your trip, and we're glad you had the opportunity to enjoy the area. We appreciate your feedback on our facilities, including the gym and breakfast offerings. Your comfort is important to us, and we hope you had a relaxing stay overall. Should your travels bring you back to the area, we would love to host you again.
jlrvs
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 22, 2024
Perfectly fine hotel for overnight on way to OBX. clean comfy bed. Bathroom fine. Breakfast fine. Price $35 cheaper than Fairfield down the road. Free WiFi and flood channels for shows. Quiet rooms and good AC .. …………………………………………………………..
Response from Property: We are delighted to hear that you enjoyed your stay with us, especially the clean and comfortable accommodations, as well as our complimentary amenities. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.
siadan868112
Stayed in May 2024
Other
4.0/5
Very Good
Posted on May 30, 2024
Good location, Good customer service. The room was huge and had plenty of space. Was surprised on how quiet it was considering a lot of people had brought their pets Shower is killer...be careful it's so slippery.
Response from Property: Hi siadan868112, Thank you for your positive feedback! We are happy to hear that you enjoyed our convenient location, excellent customer service, and spacious, quiet rooms. We appreciate you mentioning the issue with the shower's slipperiness; safety is a top priority for us, and we will address this immediately to prevent any accidents. We hope to welcome you back soon for another comfortable stay.
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 29, 2024
This is a lovely place to stay with a beautiful view of the mountains. The staff are friendly and helpful. The hotel is conveniently located, clean and near to the highway. There is a grocery nearby, making it a very convenient option for family travel.
Guest User
Stayed in Feb 2024
Business travelers
1.0/5
Posted on Feb 29, 2024
I travel for business quit often and had the misfortune of staying here at this hotel. At times I stay a week or 2 depending on the work project. So when I booked here I was greeted by the manager who is rude, disrespectful and down right nasty. I was told I had to order room service and could only stay a few days of I wanted to stay here. Banging on my door and letting himself into my room while I was showering. He told me I had to leave immediately because I stayed longer then 2 days. I work for a major corporation and stay for a week at a time at some places. I would not recommend this place at all. I have reached out to corporate. Still no call back or follow up .
Guest User
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 29, 2024
Stayed here overnight on road trip. Half way mark for us to rest. It is a great place! Highly recommend! We didn't stay for breakfast this trip but it is usually just what we need to start our day out!
lelandstanfordguy3
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 30, 2024
One of the best peaceful sleeps that I remember having in a long long time. All things were nice and inviting as they should be. The staff was very friendly (not fake), and the facilities were above average and anyone could tell that the owners or proprietors cared a lot about a persons stay. Hats off to you at Wyndham. Thank you.
Response from Property: Hi lelandstanfordguy3, We are thrilled to hear that your stay with us provided one of the best and most peaceful sleeps you've had in a long time.It warms our hearts to know that you found our staff genuinely friendly. We believe in creating a welcoming and authentic atmosphere, and your recognition of our team's sincerity is truly appreciated. We take pride in maintaining above-average facilities, and your acknowledgment of the care we put into our accommodations is rewarding. Our goal is to ensure every guest has a comfortable and enjoyable experience, and we're grateful to hear that we succeeded during your stay. We strive to create a home away from home, and your feedback reassures us that we are achieving that goal. Thank you for choosing Wyndham, and we look forward to providing you with another exceptional experience whenever your travels bring you back our way.
krishelfrancis1
Stayed in Oct 2023
Business travelers
5.0/5
Outstanding
Posted on Oct 6, 2023
The check in clerk was very professional, courteous, and knowledgeable. Complete, hot breakfast. I will add this as a regular stop on my route. She also helped triple my rewards appoints by booking for 2 nights as an app promotion.
Response from Property: Hi krishellfrancis1, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our professional, courteous, and knowledgeable staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
KathleenB0921
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 5, 2023
I was concerned on what to expect for the low price but the hotel was a good value for the price and a place to rest our heads before continuing on our journey. Our room was clean and hotel was quiet for it being a Friday night. They allow pets and this was a big consideration in our choice. Hotel could probably charge slightly more and use the money to do some badly needed updating.
Response from Property: HiKathleenB0921, Thank you for taking the time to share your review and experience. We are glad you liked your clean accommodations, and we appreciate for rating our hotel so highly. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was a pleasure having you and your furry friend as our guests, and we hope to see you again soon.
KGREENW7
Stayed in Oct 2023
Travel with friends
2.0/5
Posted on Oct 3, 2023
We booked this place for only 1 night (thank goodness), as we were going fishing down the road the next day. The staff were nice and helpful and on the surface, the room looked clean enough. This is obviously a long-term residence for many and the sounds and smells are lend credence to that. A dog a few sores down barked incessantly when I first arrived and the curry smell is so strong that I could smell it at the creek in my shirt. I did not try the breakfast, because when I went down to that floor, it smelled like someone had made sauerkraut.
Response from Property: Dear KGREENW7, Thank you for staying with us and for sharing your feedback. We are glad you liked our staff, services, and cleanliness. However, we apologize for the concerns you had with your room and we appreciate your patience. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for being our guest, and we look forward to hosting you again soon.