FairBridge Inn & Suites Poconos

Bar staff not to pleasant..

Beds were soft rooms was clean service great

No tv. No lightbulb in light fixture. Sheets i found hair. Probably not clean

This has been the absolute worse hotel I have ever had to deal with. The pictures do not match what you walk into. The whole place smelled of ****, and mold. The rooms were filthy. The sheets had hairs and stains on them. We requested new sheets 3x and they never came. There was mold on ceilings and shower. The carpets were not vacuumed. There was a half eaten sucking candy stuck to the carpet. No toilet paper or tissues even though we had requested some. The staff was very unprofessional, and when we said we wanted to cancel the room, they laughed and said they would not consent to a refund. We called the agency that we booked thru and at first the hotel would not answer their calls. They said since we stayed for an hour it was considered us staying there. We advised them we stayed waiting for sheets and toilet paper that never came. This place is a complete scam. The pool has white scuzzy foam on the surface. The lounge, restaurant and bar were all abandoned even tho its advertised on the website. There are exposed wires throughout the hotel. Between dealing with staff and the rooms, it felt very unsafe. I do not trust anything they would have to say, and the whole hotel felt like a health hazard and safety risk.

DO NOT STAY HERE the pictures do NOT represent what it looks like at all. The floor is ripped up, looks like it’s under construction. There is no restaurant or breakfast. Pool had residue on it and was freezing cold. The lounge is closed, the bar is not open and has a chain around it, there are rocks and pebbles everywhere, mold in the bathroom, dirty sheets, NO phone to call front desk and half a roll of toilet paper in the room. We requested clean sheets and toilet paper and NEVER got any. They lied and said 3 people inspected the sheets and they were fine. We were in the room, no one had come in at all. Staff was rude and refused to give us a refund. Laughed in our face when we said we’d write a bad review. Couple in next room left immediately. I would not stay here again if you paid me.

The place is very antiquated and run down.

It was sad. I selected the hotel based on the reviews...but they dud not accurately reflect the conditions. I really don't like to hurt anyone's business..especially in these challenging financial times but i cannot recommend anyone stay here. The only reason I didn’t leave was because the only option waa staying in my car. I stayed because it was all I could afford. Management should really shut it down and make improvements. The worst hotel ever stayed at in my life.

This is not a place for families or business travelers

I had a great peaceful stay at this hotel. Staff, I believe was twinky was very nice and respectful and helpful. Made you feel welcome and comfortable.