calicogobye
April 20, 2024
Please read the reviews before you book a stay. Unfortunately, I didn't. Every negative comment you read in the reviews is true, and I can add more. When we checked in for our two-night stay, the first thing I did after entering our room was to switch on the reading light hanging near a comfortable chair. The light did not work. The desk clerk came in to replace the light bulb only to find that the reading light had never been wired for use. The in-room coffee maker did not work, so I went back to the lobby for coffee which, of course, was cold. I took the coffee to the room to heat it in the microwave. I opened the door and began to set the cup on the glass plate when I realized that the microwave had already begun working before I closed the door. Yikes! The ice machine in the hallway worked fine, but the tray covering the drain was missing. One of the positives of the room was that it was quiet. The night clerk, who was very nice and patient with us, had assured us that it would be quiet. Unfortunately for the hotel, it appeared that her replacement was being trained the next day. We expect more of Holiday Inn Express and don't know why this Stuart location has been allowed to continue to operate. Reviews have been negative for years.