Cloud No7 Apartments

Can't say much about the apar**ent itself as we had issues with the check-in

The lack of A/C and too hot a room, plus too soft beds, required opening the windows to all the sirens and noise and an uncomfortable lack of sleep. Plus, the Can-opener was broken and NO ONE to call to get a replacement. The "soft-bed" was very lumpy and quite uncomfortable.

No respect to privacy and treat guests like criminals..unless you want to be intruded by the staff and police knocking on your door..do not go to this place..AVOID at all costs

Everything was fantastic except as others have mentioned no ventilation or AC. Left windows open but traffic noise and sirens make for a difficult sleep. Otherwise it was absolutely a great stay and lovely hotel.

Parking is unreliable

Positive: Nice, modern and high quality furniture, great location in the city center. Negative: No air conditioning, front desk only available limited hours, smelly shower even after using it for 2 days, booked apar**ent for 2 people but only got one towel and one blanket - when calling in the afternoon the second day, was rudely told "Should have called earlier, staff is not on site anymore" - how about you do your job right? Booking confirmation clearly showed two guests! So despite paying extra (same apar**ent for 2 people has extra charge), still only had one towel and one small blanket we had to share side-ways leaving either top or bottom half of our bodies exposed both nights we stayed. Also: Their website states "Direct access to the fitness and wellness area" - but accessing those at the hotel costs 25€ extra per person, per day. Had also booked parking in advance, were told by staff we could only use the parking system when they were around to explain the procedure - since we did not want to change our schedule for that, had to find parking elsewhere. Were glad to leave despite the stylish and cozy interior. Definitely not returning.