Resort Suites at Bandar Sunway

Resort Suites at Bandar Sunway Reviews

Resort Suites at Bandar Sunway

Level 12, Pyramid Tower, Persiaran Lagoon, Bandar Sunway, Subang Jaya, MalaysiaView Hotel Details
Resort Suites at Bandar Sunway
Resort Suites at Bandar SunwayResort Suites at Bandar SunwayResort Suites at Bandar Sunway
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1 night

Resort Suites at Bandar Sunway Guest Reviews

3.9/5
Good
193 review
Verified reviews
Location4.5
Amenities3.6
Service3.7
Cleanliness3.6
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All Reviews(193)
Positive reviews(166)
Reviews with photos/video(60)
Awesome stay(33)
Amenities were average(20)
Near shopping area(19)
Friendly host(18)
Convenient for shopping(18)
Large rooms(11)
Great value for money(11)
Negative reviews(27)
NAT|KRMY
Deluxe King Studio
Stayed in Mar 2024
Couples
81 review
3.2/5
Posted on Mar 29, 2024
The room is big n comes with pantry.. Hotel needs to be refurbished as it is old hotel..
Anonymous User
Deluxe King Studio
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 28, 2024
All in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City. Overview: 1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there. 2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain. 3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card. 4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly). 5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony. Pro: 1. Attentive staff, very helpful and attend to our needs quite immediately. 2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax. 3. Affordable room rates comparable to any of the Sunway hotels around this area. 4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong. 5. Our unit came with a bathtub but we didn’t use it. 6. 2 beds in our unit, both are king size. 7. Provided clean towels, disposal toothbrushes and shampoos/bath gels. 8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use. 9. Aircon is working fine in both living hall and room. 10. Very spacious bathroom. 11. Quiet at night, so can sleep well. Cons: 1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself. 2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area. 3. Bed sheets were just ok. Can be better as looks dusty and with light stains. 4. Curtains are old and dirty. 5. Tv channels only 2 channels. 6. Remote controls (tv and aircon) are dusty. 7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids. 8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us. 9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly. For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.
6/9
Anonymous User
Deluxe King Studio
Stayed in Feb 2024
Business travelers
131 review
5.0/5
Outstanding
Posted on Feb 3, 2024
hotel was good with strategic location near to mall.. room clean.. good staff good
Anonymous User
Family Room
Stayed in Jan 2024
Family
6 review
3.2/5
Posted on Jan 18, 2024
Strategic location at Sunway City, nearby with mamak store, food places. Nice hotel room view
Response from Property: Dear Valued Guest, Thanks for your feedback.Hope you had a pleasant stay.Looking forward for your stay again with us.
Guest User
Deluxe King Studio
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The hotel location is so convenient, downstairs is shopping mall, hotel receptionist very friendly and helpful.
JL8888
Deluxe Twin Studio
Stayed in Nov 2023
Business travelers
45 review
3.2/5
Posted on Nov 21, 2023
Very good location just next to Sunway Pyramid. Room needed to be upgraded for better guest experience. Old bath tower should be replaced.
Response from Property: Dear Valued Guest, Thanks for your feedback.Hope you had a pleasant stay.Looking forward for your stay again with us.
Mel
Executive Twin Studio
Stayed in Apr 2024
Booked for others
6 review
3.5/5
Posted on May 3, 2024
Hotel is situated at the basement of Sunway pyramid, so if u drive, have to park at shopping mall. Do not really have a reception counter.
Anonymous User
Deluxe King Studio
Stayed in Jan 2024
Couples
9 review
3.7/5
Posted on Jan 11, 2024
It was okay lah. Near sunway lagoon. Nice.
Response from Property: Dear Valued Guest, Thanks for your feedback.Hope you had a pleasant stay.Looking forward for your stay again with us.
janemoikon
Deluxe Twin Studio
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 28, 2024
Room clean location is near to shopping sunway pyramid mall , room price cheap
Kytt
Deluxe King Studio
Stayed in Mar 2024
Solo travelers
2 review
3.7/5
Posted on Apr 4, 2024
Room is extremely big and thanks for upgrading the room for me. the entrance is near to Haidilao but need to walk down using their staircase and then only can have the lift access. receptionist only available from 8am-11pm.
Toon Nian
Deluxe Twin Studio
Stayed in May 2024
Couples
1 review
3.7/5
Posted on May 26, 2024
Location very good but no free parking....need to park inside sunway mall.
Love Coffee
Executive Twin Studio
Stayed in Feb 2024
Family
29 review
4.0/5
Very Good
Posted on Mar 10, 2024
Great location as it is attached to shopping mall (Sunway Pyramid Shopping Mall). The room well equipped with the necessary amenities. Spacious room, just some area such as the bedside table or wardrobe need more cleanliness as we found a bit duty on these area. Overall was good!!
Guest User
Deluxe King Studio
Stayed in May 2024
Family
11 review
4.7/5
Amazing
Posted on Jun 4, 2024
Very convenient and easy to access to shopping mall.
Nuttanicha kotviboon
Executive Twin Studio
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Service is very good
Anonymous User
Deluxe King Studio
Stayed in May 2023
Business travelers
102 review
3.0/5
Posted on May 13, 2023
My first time here.. strategic location next to the mall.. , Room is clean but old, staff are ok.. the big downside is we hafta pay the parking ourselves which cost me about rm24 for a day.. bad one!!