Novotel Perth Murray Street

The location is not as 'central' as we thought. Yet it is still accessible to supermarkets and shops nearby. Staff are friendly. Breakfast choices are good too.

Nice and good hotel to stay in.

Convenient location. Valet parking available at AUD50 per day with unlimited entries. Drinking water dispenser available at bar at lobby. Very nice n modern hotel. Nice coffee n croissant place at hotel. No toothbrush provided, got to request. Housekeeping did not attend to used cups or spoons. Had to leave them outside room for their action during daily cleaning. Room was good size, nice, clean n modern. Mattress was soft but comfortable. Shower came with 1 hair conditioner & 2 shampoo, no shower gel! Could have asked for it but too tired n lazy to request.

Service could be better

The location is near Perth station, walkable distance. There were a lot of night life activities around the hotel. The room we stayed was clean. However I had to call them to get them to make up the room when I came back at 3pm in the afternoon which I was quite surprised. They were very prompt in responding and finishing it. Overall it was a pleasant experience staying here

This is the worst novotel we have ever stayed in. We could say there is no housekeeping at all and the cleaniness is in doubt. The housekeeping department seems under-staffing and they did the housekeeping at 11:30pm which loudly affected our rest. Also, they only changed the towels but not doing other types of cleaning eg floor vaccuming so we could always found hair and dust in our room and toilet. The wall is not too sound-proofing, can hear anyone talking or housekeeping staff working in the corridor. Besides, there is totally no view from our room, there is a building in front which block our view fully. Avoid this hotel if you are in Perth. Not sure why the rating is so high.

Good locations