Guest User
May 19, 2024
The Carlisle Inn in Sugar Creek, Ohio, is first class. Beautiful rooms, in-room Starbucks coffee, plus Gilchrist & Soames toiletries. Quiet and restful at night. Fantastic breakfast buffet. Most of all, a staff dedicated to getting it right. There was a mixup over a discount at the associates Dutch Valley restaurant - I thought the reservationist said hotel guests had a 15% discount at the restaurant but it did not apply to dinner. Twenty minutes after I expressed disappointment over the confusion, the hotel presented us with $30 in restaurant vouchers. A big shout out to Ashley, who went out of her way to make a customer happy. This hotel is upscale and a little more expensive but definitely worth the price.