We stayed here twice in the last week. While there was a small issue with check out during our first stop, Shelly the front desk manager made every effort to explain and compensate us for the minor inconvenience. Shelly is a fantastic example of customer service done well. The hotel manager Kathy also waited on us and was very accommodating and pleasant to deal with. We have stopped here multiple times in the past 2 years, we have always found the rooms to be clean and comfortable. The top floor room of our last night however was very loud with heavy winds disturbing our sleep but we certainly can’t fault the hotel for the weather. This location is right off the highway and there are many gas stations, restaurants and shopping close by.