"Everything was okay for us, but the cleanliness needs improvement as it wasn't up to par. The staff at the counter during check-in should explain the room's location, especially since the property is large. Also, we had booked an extra bed with breakfast, but when we went for breakfast, the staff questioned it despite us having the payment receipt. The staff took pictures and called someone we don't know. It really ruined our mood because it took a long time in front of the cafe. It seemed as if they weren't given proper information or training."

"Receptionist was rude. Location was in another building which is rather remote area"

"I recently stayed at Swiss Avenue Hotel Sungai Petani with my family and had a pleasant experience. The hotel is strategically located, close to many restaurants, shops, and popular attractions around Sungai Petani, making it very convenient for getting around. The check-in and check-out processes were quick and smooth, and the staff were friendly, helpful, and welcoming throughout our stay. Although the hotel is a bit old, it offers many good facilities. The swimming pool is large and well-maintained, and the kids’ pool is especially attractive for children. One unique feature is the large screen near the pool area, which provides entertainment for guests while they relax. Food prices within the hotel are reasonable and not overly expensive. The hotel also has a squash court and a gym, both of which are available for guests to use. Breakfast was enjoyable. There is an egg station where fresh eggs and omelettes are prepared, and the omelettes were especially delicious. While the breakfast spread is not very extensive, the food quality and taste are good. For families, the breakfast add-on for children aged 5–12 years is reasonably priced at RM18. Overall, we had a good stay and were satisfied with the service and facilities provided. I would definitely consider staying here again on my next visit to Sungai Petani."

"The hotel is very clean and luxurious, the staffs are all very friendly and helpful and the room is just the epitome of comfort. Definitely worth every penny."

"Stayed here for 2D1N and had a pleasant experience overall. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the location is convenient with plenty of eateries and shops nearby. The only downside was that the soundproofing could be better, as noise from the hallway and neighboring rooms was quite noticeable. Other than that, it offers good value for money, and I would consider staying here again."

"Overall hotel is good for value but only that the blanket is very thin."

"Very good shower facilities. But the door do not shut bt itself and the shower area always choke"

"Everything is good location is convinent"

"Location was good but the cleanliness need to improve. The room given was close to iron station and during mid night other Guess still hang around the area and like celebrate party."