DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach

Good location, good service at the front desk, the price for the quality of the hotel is not indicated.

This is a fantastic location, the rooms are dated however, roomy with all the necessary amenities including a jacuzzi. My only complaint is I asked for a later checkout which was not recorded by front desk, came back from the beach to be told to check out now before being charged, really disappointing end to a fantastic holiday.

This Hotel is in pretty bad shape in all sense of the word. There is rust everywhere, from the sprinkler heads to simple things like the refrigerator doors of the pool area. Roofing surfaces are rusted and the rooms are falling apart. Our room had a loose tile in the bathroom and the wall paper coming off the wall. The latch on the balcony doors were not closing correctly and the overall appeal of the hotel is terrible. common areas are not painted , pool bathrooms were disgusting and smelled and not serviced properly. The orange juice we ordered tasted like soap and the servings were less than adequate for the price charged. Its a shame a hotel with so much potential is run down in such a way. Terrible liquor aweful pool I mean who wants to spend their hard earned dollars in a place like this.

Not a 4-star resort by any stretch, and the most poorly-maintained room I’ve experienced in the past decade. Our 2-bedroom ocean view suite had rusty fixtures, poorly patched and painted walls, a delaminating bedroom door that wouldn’t close, the phone didn’t work properly, stained table lamps, and another bedroom door that looked like it’d has a head rammed through it before being poorly patched. The tea kettle in the kitchen had black chunks in it, and housekeeping took our towels without replacing them. I’ve not seen a room in this bad of shape in recent memory, and that includes numerous stays in 3rd world countries. When some of these issues were brought to the staff’s attention, they were apathetic and unapologetic, promising to send maintenance teams that never arrived. The food on site was equivalent to the standard you might expect at one of the older United Club airport lounge buffets. Edible, but certainly not good. We didn’t even get Doubletree’s “famous” cookies at check-in, although did when we asked for them the next day. The lack of upkeep continues to the outdoor hotel bar, which has rusted doors and fixtures, making it feel like a shady spot in Central America. The pool and hot tub, which are questionably maintained as well, are off limits after sunset. This is very disappointing to a vacation spot. The views are nice and it’s convenient to have a kitchen in the room. That’s about all I can say that’s good about this place. All of this was particularly disappointing given our stay at the same property last year, which was in a newly-renovated room. What we didn’t know is that the room we had was a “model room” for condos the hotel is selling, and that there are a very small handful of them which are randomly assigned and were fully occupied. So, do NOT expect to get what you see in the pictures online and, if you HAVE to stay here (which I strongly discourage you from doing given the much better options nearby at a similar price point), I suggest you massively lower your expectations in advance of arriving.

Great and very helpful staff and the rooms were very clean. The hotel is located on the best part of the beach!

Beautiful location directly on the beach. Staff was very friendly and professional. Couple scuffs on the walls but nothing major. Older building but very well kept and clean.

great people and great pool

Everything excellent less valet parking and front desk... rude people.... no nice sorry...