Great Diponegoro Hotel Surabaya Reviews
Great Diponegoro Hotel Surabaya
Jl. Diponegoro No.215, Darmo, Kec. Wonokromo, Surabaya, IndonesiaView Hotel Details
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Great Diponegoro Hotel Surabaya Guest Reviews
4.6/5
Great
104 review
Verified reviewsLocation4.7
Amenities4.6
Service4.4
Cleanliness4.6
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All Reviews(104)
Positive reviews(101)
Reviews with photos/video(58)
Awesome stay(12)
Clean and tidy(9)
Negative reviews(3)
Andry Muljono
Deluxe Room
Stayed in May 2024
Solo travelers
34 review
Great
Posted on May 8, 2024
Well hotel compact in size. But big in room
Everything perfect from the hospitality, cleanliness, facility.
The only downside Wifi... Slow...
Response from Property: Dear Mr./Ms. Andrew,
Firstly, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are happy for you to share your experiences on our Hotel review page. We apologize for the unpleasant moment that did not meet your expectations at our hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a great day.
Best Regards,
Management.
Astelle
Deluxe Room
Stayed in Apr 2024
Family
4 review
Posted on Apr 23, 2024
Lovation is good, near kfc and indomaret.. Too bad on the second day the water is dirty π
Response from Property: Response from owner10 minutes ago
Hi, Thank you for taking the time to provide a review regarding your experience of staying at the Great Diponegoro Hotel Surabaya. We apologize for the inconvenience, which makes your stay less memorable. We hope to see you again soon at Great Diponegoro Hotel Surabaya. Thank you Best Regards Great Management
Guest User
Deluxe Room
Stayed in Jun 2024
Business travelers
7 review
Outstanding
Posted on Jun 30, 2024
helpful
Hangon
Superior Room
Stayed in Jan 2024
Business travelers
9 review
Amazing
Posted on Jan 13, 2024
No issues and pleasant place to stay. Front office staff and friendly and knowledgeable. Makes things smooth.
Please review the bathroom mold and shower heads. Most of the heads are broken and sprayed in wild directions. And shower heads are moldy.
Will visit again
Response from Property: Hi HangonThank you for taking the time to provide a review of your experience staying at Great Diponegoro Hotel Surabaya. We are happy to know that you enjoyed your stay with us, but we apologize if our service was lacking, which made your stay less memorable. We hope to see you again soon at Great Diponegoro Hotel Surabaya. Thank You.best Regards Management Hotel
Guest User
Superior Twin Room
Stayed in Jul 2023
Business travelers
1 review
Outstanding
Posted on Jul 19, 2023
Friendly and helpful team of people from front office to housekeeping. Clean and everything worked.
Will stay again in the future
Response from Property: Hi Guest Thank you for taking the time to provide a review of your experience staying at Great Diponegoro Hotel Surabaya. We are happy to know that you enjoyed your stay with us, making your stay even more memorable. We hope to see you again soon at Great Diponegoro Hotel Surabaya. Thank You.Best Regards Management Hotel
Rengga Agustia
Deluxe Room
Stayed in Feb 2024
Business travelers
33 review
Outstanding
Posted on Mar 1, 2024
Good place save good time
Response from Property: Dear Mr./Ms. Rengga,First, thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and for taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day.Best Regards, Management.
Anonymous User
Superior Room
Stayed in Apr 2023
Friends
121 review
Outstanding
Posted on Apr 8, 2023
Good hotel, good service, good experience, good price, thankyou
Guest User
Superior Room
Stayed in Jun 2024
Business travelers
28 review
Great
Posted on Jun 3, 2024
Bagus nyaman
Guest User
Superior Room
Stayed in May 2022
Booked for others
1 review
Posted on May 28, 2022
So many cocroach(sory not up load on this app, I have photo & video for cocroach hunt as well email me if need evidence-not for my comercial purpose but hotel improvement)Trip.com should selected and do the inspection before put on your list not any how put on your listing.
Guest User
Superior Room
Stayed in Oct 2021
Family
1 review
Outstanding
Posted on Oct 18, 2021
Mantaaaapppppp banget nginep disini
Adhi
Superior Room
Stayed in May 2024
Friends
44 review
Outstanding
Posted on May 7, 2024
The hotel is cheap, it's really good, top of the line for a hotel priced at 300, it's really good
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Adhi,
Firstly, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are happy for you to share your experiences on our Hotel review page. We are always waiting for your next arrival. Thank you and have a great day.
Best Regards,
Management.
AISHA ACHMAD
Superior Room
Stayed in Apr 2024
Family
11 review
Amazing
Posted on Apr 17, 2024
Nice, it's just that the parking lot is full, always manage it yourself... at an affordable price you can get a good hotel like this, overall very satisfied, thanks trip.com
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Aisha,
Firstly, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are happy for you to share your experiences on our Hotel review page. We apologize for the unpleasant moment that did not meet your expectations at our hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a great day.
Best Regards,
Management.
Guest User
Superior Room
Stayed in May 2024
Solo travelers
100 review
Amazing
Posted on May 14, 2024
Spacious rooms, complete, no water refills, near the city center.
Original TextTranslated by Google
Honesty man
Superior Room
Stayed in Mar 2024
Solo travelers
13 review
Very Good
Posted on Mar 8, 2024
Strategic location, clean rooms, cold AC
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Honesty, Firstly, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are happy for you to share your experiences on our Hotel review page. We are always waiting for your next arrival. Thank you and have a great day. Best Regards, Management.
Azis
Deluxe Room
Stayed in May 2024
Couples
1 review
Amazing
Posted on Jun 10, 2024
The rooms are clean, the only thing you need to pay attention to is AC maintenance. It's actually cold, but the wind blows less even though the mode is already the fastest
Original TextTranslated by Google
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