Shangri-la Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Shangri-la Surabaya

Health Protected
#8 of Premium Hotels in Surabaya
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Surabaya, East Java 60256, Indonesia
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Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.Show More
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hotel overview picture
Last booked 16 hrs ago
4.6/5Great·Cleanliness: 4.7
Great service98% Recommended
All 55 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolSaunaSpaMassage RoomExecutive LoungeFitness RoomPublic ParkingFreeBarNightclub
All Amenities
Surroundings
Airport: Juanda International Airport
(17.5 km)
Train: Surabaya Gubeng Train Station
(6.6 km)
Train: Surabaya Pasar Turi Train Station
(7.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Horizon Club Executive Room Non smoking
5

Horizon Club Executive Room Non smoking

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Tea Bag
Room Details
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Deluxe King Room Non smoking
4

Deluxe King Room Non smoking

1 King bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Tea Bag
Room Details
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Horizon Club Deluxe King Room Non smoking
6

Horizon Club Deluxe King Room Non smoking

1 King bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Tea Bag
Room Details
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Executive Suite
6

Executive Suite

1 King bed
84m² | Floor: 10-17
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Tea Bag
Room Details
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Horizon Club Deluxe Twin Room
4

Horizon Club Deluxe Twin Room

2 Single bed
35m² | Floor: 11-14
Has window
Free Wi-Fi
Private Bath
Bathtub
Minibar
TV
Room Details
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Deluxe Twin Room Non smoking
4

Deluxe Twin Room Non smoking

2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
TV
Tea Bag
Room Details
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Residence Suite
7

Residence Suite

1 King bed
119m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Minibar
TV
Room Details
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Horizon Club Executive Room
4

Horizon Club Executive Room

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private Bath
Minibar
TV
Tea Bag
Room Details
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Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
35m² | Floor: 4-11
Has window
Free Wi-Fi
Private Bath
Minibar
TV
Tea Bag
Room Details
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Deluxe Twin Room
3

Deluxe Twin Room

2 Single bed
35m² | Floor: 4-10
Has window
Free Wi-Fi
Private Bath
TV
Tea Bag
Toothbrush
Room Details
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Presidential Suite
5

Presidential Suite

1 King bed
208m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
TV
Tea Bag
Room Details
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Bali Suite
6

Bali Suite

1 King bed
187m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Minibar
TV
Room Details
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Executive Room
5

Executive Room

1 King bed
49m² | Floor: 4-10
Has window
Free Wi-Fi
Private Bath
TV
Tea Bag
Toothbrush
Room Details
Check Availability
Horizon Club Deluxe Room
4

Horizon Club Deluxe Room

1 King bed or 2 Single bed
35m² | Floor: 11-12
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Tea Bag
Toothbrush
Room Details
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Guest Reviews(55)

4.6/5
Great
Verified Reviews
  • Cleanliness4.7
  • Amenities4.5
  • Location4.6
  • Service4.6
Rimaunangis
April 30, 2024
Old, classic but still good condition and worth it to stay
Guest User
April 28, 2024
區位很好,服務很好,餐廳一流,下一次繼續來
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Anonymous User
April 13, 2024
Exceptional service and immaculate cleanliness made my recent stay at Shangri-la a truly delightful experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The attention to detail in maintaining cleanliness throughout the hotel was truly impressive. I felt at ease knowing that hygiene was a top priority. The room was not only tidy but also exuded a sense of freshness that enhanced my stay. Overall, I highly recommend Shangri-la for anyone seeking a luxurious and pristine accommodation experience.
Diva and Dian
March 9, 2024
Good hotel to spend with family for holiday.
Wensee
January 16, 2024
good service, food also nice will come again will family and friends!
WENJIN
January 2, 2024
I like the hotel design, very spacious and family-oriented environment. The staff are friendly and helpful with our early check-in request. The room is clear and the spa room is huge. The breakfast is a ritual and the food at the restaurants are delicious. I spent 2.5 hour enjoying the morning breakfast. I will come back again.
Veronica
December 29, 2023
Great Hotel Chain . Beautiful lobby .We’ll be back and stay again at Shangri la.
Ricky Tuan
December 24, 2023
Good stay in Surabaya….
H Z I
December 24, 2023
Love the breakfast buffet and the service at the lounge. Staff were friendly. Walking distance to a huge mall. Love the cookies sold at the cafe. Huge swimming area for family fun and there’s spa facilities too.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Check-in is at a different address. Details will be provided after booking.

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Adding crib: Free
Children 6 years old and over
IDR 544,000 (approx. CAD 45.72) per person per night

Breakfast
TypeChinese
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:00-11:00 Open
AgeFee
Adult
IDR 332,750 (approx. CAD 27.97) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1994
  • Renovated: 2007
  • Number of Rooms: 1599
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.

Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Executive Lounge
Bar
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
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About This Property

Nearest AirportJuanda International Airport
Distance to Airport26.34KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station6.59KM
Average Price FromCAD203
Hotel Star Rating5