Palm Park Hotel Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya
Palm Park Hotel Surabaya
Health Protected
Jl. Kapas Krampung No.45, Tambakrejo, Kec. Simokerto, Surabaya, East Java 60142, Indonesia
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With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.Show More
We Price Match
3.9/5·Friendly Staff
Yes good service
Guest UserAll 14 Reviews
Amenities
BarRestaurantMeeting RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Juanda International Airport
(21.1 km)
Train: Surabaya Gubeng Train Station
(2.7 km)
Train: Surabaya Pasar Turi Train Station
(4.7 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
Deluxe Double Room
1 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
City View
Check Availability
7
Deluxe Triple Room
3 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
Check Availability
1
Family Suite
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
City View
Check Availability
1
Deluxe Twin Room
1 Single bed
Free Wi-Fi
Air Conditioning
Private Bath
TV
Tea Bag
Check Availability
7
Smart Room
1 Double bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Toothbrush
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8
Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
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Guest Reviews(14)
3.9/5
Verified Reviews- Cleanliness3.7
- Amenities3.6
- Location4.1
- Service4.2
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.64). Trip Coins can be used to save instantly on room rates.
Guest User
February 21, 2024
The room was small (we booked eco room) but it’s okay. The maintenance and upkeep was somewhat low (the hotel opened at 2019, so only 4 years just opened). The towels were a bit yellowish (not the thick white towel that we expected), and had musty smell. The staff service was quite good. The hotel lobby is a plus, it’s quite spacious.
Guest User
January 2, 2024
Yes good service
tia erlangga
July 22, 2023
With that price we are very satisfied and it is also close to the mall so the family is happy not having to be far from the hotel...
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yulie_ang
June 19, 2023
have to park and check in at the highest level of the parking building since the hotel is located on the top of the mall. We got 2 rooms and it was filled with so many small cockroaches, we chose to stay just because the hotel staffs are very helfpul and patient, helping us change our and cleaning it twice since we still found some baby cockroaches... we were too busy cleaning up the room and killing whatever left behind and forgot to take photos.. 😶😶
Lihuiqun
February 27, 2023
The first room I stayed in was a superior room. After I moved in, I called and said that I was given the wrong room. I had no choice but to change to the mini room No. 244. There is no window in it. There are cups for brushing teeth, slippers, chairs, a kettle, and I called for a cup for brushing teeth. I was told no, well, let’s go to sleep, sleep until 11 o’clock in the evening, was woken up by the music in the corridor, called, turned it off, the time came to 11:30 in the evening, and it turned out that the room 248 opposite came A group of people chatted loudly with the door open, laughed, smoked, and couldn’t sleep. They called the front desk and told the front desk to contact the security guards to stop them. The hotel security guards still couldn’t stop them until 1:00 in the morning. I had no choice but to change the room and was told It costs an extra 150.000 Indonesian rupiah to change the room, but I have no choice but to pay the money, and I have been tossing until 2:00 in the morning before falling asleep!
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Risa
July 2, 2023
I chose this hotel because it was 10 min by car from Surabaya Gubeng station.
All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay.
1. Breakfast: I personally did not think it was delicious compare to other three star hotels.
2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room.
3. When other guests are passing by in the hallway, it was very noisy.
4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky.
5. There were some bugs in bathroom.
Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
Guest User
February 2, 2022
This hotel was very comfortable. They have a nice and clean room, friendly staff and the food was very good. Also this hotel near to go to the place that I need. For me..I will back to stay in this hotel. Thank you.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 50,000 (approx. CAD 4.22) per person |
Adult | IDR 50,000 (approx. CAD 4.22) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2019
- Number of Rooms: 94
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Services & Amenities
Most Popular Amenities
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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