Ascott Waterplace Surabaya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Ascott Waterplace Surabaya

Health Protected
#5 of Premium Hotels in Surabaya
Waterplace Residence, Tower D1, Jl. Pakuwon Indah No.KAV. 3-5, Babatan, Kec. Wiyung, Surabaya, East Java 60126, Indonesia
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Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.Show More
We Price Match
hotel overview picture
4.6/5Great·Location: 4.7
Great service87% Recommended
All 71 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExecutive LoungeFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclubRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(23.4 km)
Train: Surabaya Gubeng Train Station
(12.3 km)
Train: Surabaya Pasar Turi Train Station
(15.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Bedroom Deluxe Apartment
7

Two Bedroom Deluxe Apartment

2 Single bed and 1 King bed
90m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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One Bedroom Penthouse
7

One Bedroom Penthouse

1 King bed
112m² | Floor: 33
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Two Bedroom Executive Apartment
5

Two Bedroom Executive Apartment

1 Queen bed and 1 King bed
100m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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One Bedroom Deluxe Apartment
7

One Bedroom Deluxe Apartment

1 King bed
46m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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One Bedroom Executive Apartment
3

One Bedroom Executive Apartment

1 King bed
53m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Three Bedroom Executive Apartment
4

Three Bedroom Executive Apartment

2 Single bed and 1 Queen bed and 1 King bed
113m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Guest Reviews(71)

4.6/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.7
  • Service4.6
AI Summary
An AI-summarised snapshot of real guest reviews
The property features spacious rooms with comfortable beds and effective air conditioning, exceptional service from friendly staff, and a prime location near Pakuwon Mall. It provides good value with competitive pricing.
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Helpful
Not helpful
Yanyichi
April 28, 2024
泗水整體很乾凈,公寓對面是商場
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Guest User
April 26, 2024
Nice place and nesr to many places
Augustinus Ivan Christian
April 24, 2024
the management nto friendly at all they talk badly dont give any solution
Guest User
April 15, 2024
We had a good stay with family. Great location close to the malls you can find everything you need. However my kids was upset the main beach pool was under maintenance we couldn’t use, but the big pool can. The apartment is nice and cozy.
Naicha
April 3, 2024
Service was so good. i was stay there during earthquake , the staff very helpful to move the room lower floor. location is very good. nearby the PTC or Pakuwon Mall , walking distance 2 mins.
Guest User
February 27, 2024
還可以還🉑️以:..
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Guest User
February 15, 2024
挺好的 性價比高
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Guest User
February 14, 2024
The service is very good, but all the hotel facilities are too old. In the two-bed room, only one side has a power plug. The sheets are too old, it seems they can't be washed.
Original TextTranslation provided by Google
Grcnat
February 6, 2024
Perfect place to stay especially if you are with big group! Located in a strategic spot of west Surabaya.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Adding crib: Free
Children 6 years old and over
IDR 588,235 (approx. CAD 49.56) per person per night

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
IDR 82,353 (approx. CAD 6.94) per person
Children 13–17 years old
IDR 164,706 (approx. CAD 13.88) per person
Adult
IDR 164,706 (approx. CAD 13.88) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2015
  • Number of Rooms: 182
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.89KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station12.26KM
Average Price FromCAD243
Hotel Star Rating5