Four Points by Sheraton Surabaya, Pakuwon Indah
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Rooms and Guests
1 room, 2 adults, 0 children
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Four Points by Sheraton Surabaya, Pakuwon Indah

#2 of 4-star Select Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Babatan, Surabaya, East Java 60216, Indonesia
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Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.Show More
We Price Match
hotel overview picture
Last booked 4 hrs ago
4.7/5Amazing·Excellent Location
clean, nice food, kindness
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolFitness RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar2 RestaurantsCafé
All Amenities
Surroundings
Airport: Juanda International Airport
(23.3 km)
Train: Surabaya Gubeng Train Station
(11.9 km)
Train: Surabaya Pasar Turi Train Station
(14.9 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Family King Room
8

Family King Room

1 King bed
50m² | Floor: 10-12,15-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Premium Deluxe Two Double Room
4

Premium Deluxe Two Double Room

2 Double bed
30m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Premium Deluxe King Room
8

Premium Deluxe King Room

1 King bed
30m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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One Bedroom Premium Suite
5

One Bedroom Premium Suite

1 King bed
64m² | Floor: 15-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Junior Suite
12

Junior Suite

1 King bed
38m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Deluxe Two Double Room
5

Deluxe Two Double Room

2 Single bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe King Room
5

Deluxe King Room

1 King bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Guest Reviews(165)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.7
AI Summary
An AI-summarised snapshot of real guest reviews
The hotel features a spacious pool, gym, and lobby with modern art, alongside clean, comfortable rooms with quality beds and views. Staff are friendly and efficient, and it's close to Pakuwon Mall with a varied breakfast menu and live music.
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Calvin
April 22, 2024
The hotel's location is very strategic, directly connected to the mall. Breakfast was also very tasty and lots of choices. The rooms are clean, super recommended
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Guest User
April 22, 2024
環境優美,衞生整潔.
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Guest User
April 21, 2024
clean, nice food, kindness
Herlina
April 20, 2024
What a wonderful experience staying with four points pakuwon surabaya hotel. Extraordinary service from the receptionist, very comfortable rooms, restaurant service and amazing food. Thanks to mba nia as a restaurant manager, Mr chef M.bagus who is very attentive, and also Dimas who always provides what we want. See you at the next arrival.
Guest User
March 27, 2024
fancy service to meet my vegan diet need 👍
Guest User
March 16, 2024
The room is a little small, but acceptable. Downstairs is the largest shopping mall in Indonesia. It takes 20 minutes to walk around the mall. It is very convenient for shopping and dining.
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Guest User
March 14, 2024
Good service and clean
Guest User
March 11, 2024
A Very Comfortable Hotel for Taking a Break from All the Busyness....Hotel Position Above PTC Mall Surabaya...Breakfast Menu is Very Varied & Delicious"....Very Fast Check In & Check Out Process...Room Conditions are Very Clean
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Jack2213
March 4, 2024
酒店不錯就是貴
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide their flight information, proof of identification, their check-in time

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Asian
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
IDR 144,000 (approx. CAD 12.14) per person
Adult
IDR 288,000 (approx. CAD 24.27) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2019
  • Number of Rooms: 310
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
2 Restaurants
2 Restaurants
Restaurant 1
Business hours: [Mon - Sun] 00:00-22:00
Djaman Doeloe
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Afternoon tea, Dinner
Special dietary options: Halal
Ambience: Family
Dining options: Available for reservation
Business hours: [Mon - Sun] 08:00-22:00
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About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.35KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station11.86KM
Average Price FromCAD180
Hotel Star Rating4