Garden Palace Hotel
1 night
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Surabaya
Garden Palace Hotel
Jl. Yos Sudarso No.11, Embong Kaliasin, Kec. Genteng, Surabaya, East Java 60271, Indonesia
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A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 5-minute walk of Balai Pemuda and Surabaya Plaza Shopping Mall. This 4-star hotel is 1 mi (1.5 km) from Tunjungan Plaza and 6.9 mi (11.2 km) from Pakuwon Mall.
Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and free babysitting.
Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.Show More
We Price Match
Last booked 5 hrs ago
3.9/5Good·Excellent Location
All good according to request.
Safe and comfortable location close to the mall.
Anonymous UserAll 314 Reviews
Amenities
Massage RoomFitness RoomPrivate ParkingAirport Shuttle ServiceBarNightclubRestaurantMeeting RoomMulti-Function Room24-Hour Front Desk
All Amenities
Surroundings
Airport: Juanda International Airport
(18.1 km)
Train: Surabaya Gubeng Train Station
(330m)
Train: Surabaya Pasar Turi Train Station
(3.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Superior King Room
1 King bed
32-38m² | Floor: 3,5,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Tea Bag
Check Availability
4
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Toothbrush
Check Availability
5
Standard Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Tea Bag
Check Availability
4
Standard Classic King Room
1 King bed
32m² | Floor: 3,4,5,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Tea Bag
Check Availability
5
Royale Club Suite
1 King bed
64-98m² | Floor: 10,11,12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
Deluxe Thematic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Toothbrush
Check Availability
2
Deluxe Thematic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Tea Bag
Toothbrush
Check Availability
5
Royale Club Twin Room
2 Single bed
37.8m² | Floor: 7,8,9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Tea Bag
Check Availability
5
Royale Club King Room
1 King bed
37.8m² | Floor: 7,8,9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Tea Bag
Check Availability
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Guest Reviews(314)
3.9/5
Good
Verified Reviews- Cleanliness3.5
- Amenities3.7
- Location4.5
- Service4
Guest User
June 27, 2024
Hotel bintang 4 rasa Bintang 2 ,hotel sdh sangatlah perlu renovasi ulang ,untuk makan ok,untuk parkir mobil kena cas 10.000
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Guest User
June 25, 2024
Location is quiet good, around have a lot of plaza and resto.
but hotel itself is not clean and very old facility .
overall the price is reasonable for this level.
Guest User
June 22, 2024
The rooms are spacious, comfortable and look luxurious, and the view of the city of Surabaya makes it even more aesthetic. You should try staying here, the most important thing is that it is pocket friendly
Original TextTranslation provided by Google
Elmi
June 22, 2024
Old hotel, less maintenance but room designs is good. Toilet very dirty and smelly, bed and pillows need to change, bit dirty and smelly
Amir
June 22, 2024
Bagus dan luas kamarnya
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Anonymous User
June 20, 2024
Nyaman dan pelayanan bagus serta dak berising kalau didalam kamar
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Anonymous User
June 5, 2024
All good according to request.
Safe and comfortable location close to the mall.
Original TextTranslation provided by Google
Vero&Alex
June 3, 2024
REALLY BAD EXPERIENCE.
I don’t recommend to stay in this hotel. It is not 5 star, it could be not even one star.
The worst is that it has a musty smell since you get into the hotel, you can see patches on the walls for the humidity, also the carpets, and then you get into the room and the smells is even worst.
The room is not very clean, everything is in bad condition, bath with cracks, hairdryer…
The bedsheets full of stains, the towel smells, I put my clothes out of my luggage and the first night they were smelly already for the damp.
We complained and they gave us a better room, it was just bigger but same issues, even holes in the bedsheets.
We booked two nights but we stayed only one, I couldn’t stand the smell.
It is really a bad maintained hotel, and the pictures are not according to to the reality.
Adinda
June 3, 2024
worth it lahhh
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Asian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1986
- Renovated: 2012
- Number of Rooms: 360
A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 5-minute walk of Balai Pemuda and Surabaya Plaza Shopping Mall. This 4-star hotel is 1 mi (1.5 km) from Tunjungan Plaza and 6.9 mi (11.2 km) from Pakuwon Mall.
Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and free babysitting.
Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Massage Room
Fitness Room
Private ParkingAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Style: A la carte
Cuisine: American, Asian, Chinese
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Available for reservation
Business hours: [Mon - Sun] 06:30-22:00
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