Jl. Raya Nginden No.82, Baratajaya, Kec. Gubeng, Baratajaya, Gubeng, Surabaya, East Java, 60284, IndonesiaView Hotel Details
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La Lisa Hotel Surabaya Guest Reviews
4.3/5
Very Good
38 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(38)
Positive reviews(36)
Reviews with photos/video(11)
Negative reviews(1)
Guest User
Superior Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 26, 2024
GoodStayyy!!! 😁😁😁
Response from Property: We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya.
We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya with us. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again!
Your input is our gratitude and appreciation for our work
We are ready to welcome your next arrival
Sincerely,
Enkzo Quailo Pratama
Public Relations Manager
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cantika
Superior Room
Stayed in Feb 2024
Other
1 review
4.0/5
Very Good
Posted on Feb 28, 2024
good hotel, but the breakfast system is down grading, but overall good
Response from Property: Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again! Your input is our gratitude and appreciation for our work. We are ready to welcome your next arrival. Sincerely, Enkzo Quailo PratamaPublic Relations Manager
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Meemi Lim
Superior Room
Stayed in Jun 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jul 13, 2024
Value for money very good service
Response from Property: Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya.
We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again!
Your input is our gratitude and appreciation for our work. We are ready to welcome your next arrival. Sincerely,
Enkzo Quailo Pratama
Public Relations Manager
Show More
Adi
Grand Superior Room
Stayed in Feb 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Apr 10, 2023
This hotel is located in the middle of surabaya city. It is a small but very nice hotel
Response from Property: Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya.
We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again!
Your input is our gratitude and appreciation for our work. We are ready to welcome your next arrival. Sincerely,
Enkzo Quailo Pratama
Public Relations Manager
Show More
keyo
Superior Room
Stayed in Jul 2022
Family
5 review
5.0/5
Outstanding
Posted on Jul 21, 2022
very nice for stay, location is great, the food is amazing. definitely come back for sure! thanks 🙏 i'll recommend this hotel
Response from Property: Hello Lalizer! Salam hangat dari La Lisa Hotel Surabaya.Kami ucapkan banyak terima kasih telah memilih La Lisa Hotel Surabaya menjadi rumah kedua anda saat berkunjung di kota Surabaya. Kami sangat senang anda mendapatkan kesan dan pengalaman yang menyenangkan selama tinggal di La Lisa Hotel Surabaya. Kami sangat senang menyambut kedatangan anda yang akan datang di La Lisa Hotel Surabaya. See you soon again! Masukan anda adalah Ucapan terima kasih dan Apresiasi kerja kami Kami siap menyambut kedatangan anda selanjutnya Hormat kami, Enkzo Quailo Pratama Public Relations Manager
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Redrabbit
Superior Room
Stayed in May 2022
Family
34 review
3.5/5
Posted on May 15, 2022
We were happy with the hotel especially the cleanliness, however they definitely need to improve the service. The hotel looks like they are under staffs and their parking area was too small and narrow
Response from Property: Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again! Your input is our gratitude and appreciation for our work. We are ready to welcome your next arrival. Sincerely, Enkzo Quailo PratamaPublic Relations Manager
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Anonymous User
Superior Room
Stayed in Dec 2022
Solo travelers
3 review
4.2/5
Very Good
Posted on Feb 9, 2023
Nyaman
Response from Property: Hello Lalizer! Salam hangat dari La Lisa Hotel Surabaya.Kami ucapkan banyak terima kasih telah memilih La Lisa Hotel Surabaya menjadi rumah kedua anda saat berkunjung di kota Surabaya. Kami sangat senang anda mendapatkan kesan dan pengalaman yang menyenangkan selama tinggal di La Lisa Hotel Surabaya. Kami sangat senang menyambut kedatangan anda yang akan datang di La Lisa Hotel Surabaya. See you soon again! Masukan anda adalah Ucapan terima kasih dan Apresiasi kerja kami Kami siap menyambut kedatangan anda selanjutnya Hormat kami, Enkzo Quailo Pratama Public Relations Manager
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KurniaAndreas
Grand Superior Room
Stayed in Oct 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 26, 2024
The breakfast is just ordinary, there are few menu choices and the drinking water in the room is only a small bottle
Original TextTranslated by Google
Response from Property: Hello Lalizer! Salam hangat dari La Lisa Hotel Surabaya.Kami ucapkan banyak terima kasih telah memilih La Lisa Hotel Surabaya menjadi rumah kedua anda saat berkunjung di kota Surabaya. Kami sangat senang anda mendapatkan kesan dan pengalaman yang menyenangkan selama tinggal di La Lisa Hotel Surabaya. Kami sangat senang menyambut kedatangan anda yang akan datang di La Lisa Hotel Surabaya. See you soon again! Masukan anda adalah Ucapan terima kasih dan Apresiasi kerja kami Kami siap menyambut kedatangan anda selanjutnya Hormat kami, Enkzo Quailo Pratama Public Relations Manager
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Guest User
Family Room
Stayed in May 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 12, 2023
An Islamic-style hotel with good services and facilities. The restaurant buffet is 125,000 rupees, providing a complete range of food, very enjoyable. Recommended to stay.
Original TextTranslated by Google
Response from Property: 你好,拉利澤!來自泗水拉麗莎酒店的熱烈問候。我們非常感謝您選擇泗水拉麗莎酒店作為您遊覽泗水市的第二個家。我們很高興您在泗水拉麗莎酒店擁有愉快的印象和體驗。我們非常高興地歡迎您未來入住泗水拉麗莎酒店。很快再見!您的意見是對我們工作的感謝和讚賞,我們隨時歡迎您的下次光臨,Enkzo Quailo Pratama 公共關係經理。
sanver
Superior Room
Stayed in Mar 2023
Business travelers
116 review
5.0/5
Outstanding
Posted on Apr 1, 2023
The lobby of the hotel has Indonesian local characteristics and elements, and the rooms are relatively clean. The overall price-performance ratio is very high. You can choose buffet or a la carte for lunch/dinner. Of course, there are quite a lot of restaurants around the outside.
Original TextTranslated by Google
Response from Property: 你好,拉利澤!來自泗水拉麗莎酒店的熱烈問候。我們非常感謝您選擇泗水拉麗莎酒店作為您遊覽泗水市的第二個家。我們很高興您在泗水拉麗莎酒店擁有愉快的印象和體驗。我們非常高興地歡迎您未來入住泗水拉麗莎酒店。很快再見!您的意見是對我們工作的感謝和讚賞,我們隨時歡迎您的下次光臨,Enkzo Quailo Pratama 公共關係經理。
ka hei
Superior Room
Stayed in Aug 2023
Family
3 review
3.0/5
Posted on Nov 23, 2023
When I entered the room, I found that all four-person rooms had a set of utensils, a set of towels, a set of liquid shampoo, and a set of slippers. There was a large bed with a sofa bed but no quilt. I called Ask someone to see Li off and wait half an hour to the left for someone to see Li off first. However, the waiter was so mean that when I asked him to turn left and turn four times, he always greeted people with a smile. The parking lot was so narrow that even a big D car could not park there. The breakfast buffet is good and not worth the 60 Hong Kong dollars, but the swimming pool is pretty and there should be no people swimming there.
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Original TextTranslated by Google
Response from Property: 你好,拉利澤!來自泗水拉麗莎酒店的熱烈問候。我們非常感謝您選擇泗水拉麗莎酒店作為您遊覽泗水市的第二個家。我們很高興您在泗水拉麗莎酒店擁有愉快的印象和體驗。我們非常高興地歡迎您未來入住泗水拉麗莎酒店。很快再見!您的意見是對我們工作的感謝和讚賞,我們隨時歡迎您的下次光臨,Enkzo Quailo Pratama 公共關係經理。
Anonymous User
Superior Room
Stayed in Jul 2024
Couples
26 review
4.5/5
Great
Posted on Jul 5, 2024
Comfortable and clean
Original TextTranslated by Google
Response from Property: Hello Lalizer! Salam hangat dari La Lisa Hotel Surabaya.Kami ucapkan banyak terima kasih telah memilih La Lisa Hotel Surabaya menjadi rumah kedua anda saat berkunjung di kota Surabaya. Kami sangat senang anda mendapatkan kesan dan pengalaman yang menyenangkan selama tinggal di La Lisa Hotel Surabaya. Kami sangat senang menyambut kedatangan anda yang akan datang di La Lisa Hotel Surabaya. See you soon again! Masukan anda adalah Ucapan terima kasih dan Apresiasi kerja kami Kami siap menyambut kedatangan anda selanjutnya Hormat kami, Enkzo Quailo Pratama Public Relations Manager
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Guest User
Superior Room
Stayed in May 2023
Business travelers
4 review
3.0/5
Posted on Aug 6, 2023
The price is acceptable and the hygiene is ok. Quiet, very suitable for business trip
Original TextTranslated by Google
Response from Property: 你好,拉利澤!來自泗水拉麗莎酒店的熱烈問候。我們非常感謝您選擇泗水拉麗莎酒店作為您遊覽泗水市的第二個家。我們很高興您在泗水拉麗莎酒店擁有愉快的印象和體驗。我們非常高興地歡迎您未來入住泗水拉麗莎酒店。很快再見!您的意見是對我們工作的感謝和讚賞,我們隨時歡迎您的下次光臨,Enkzo Quailo Pratama 公共關係經理。
Eddy
Superior Room
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Dec 29, 2023
Breakfast could be further improved
Original TextTranslated by Google
Response from Property: Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya. We are very happy to welcome your next arrival at La Lisa Hotel Surabaya. See you soon again! Your input is our gratitude and appreciation for our work. We are ready to welcome your next arrival. Sincerely, Enkzo Quailo PratamaPublic Relations Manager
Show More
Anonymous User
Superior Room
Stayed in Oct 2022
Couples
5 review
4.7/5
Amazing
Posted on Nov 20, 2022
the rooms are nice, it's just that the parking lot is cramped and the staff is lacking... so the checkout and check-in process is a bit long, especially if you're standing in line.
Original TextTranslated by Google
Response from Property: Hello Lalizer! Salam hangat dari La Lisa Hotel Surabaya.Kami ucapkan banyak terima kasih telah memilih La Lisa Hotel Surabaya menjadi rumah kedua anda saat berkunjung di kota Surabaya. Kami sangat senang anda mendapatkan kesan dan pengalaman yang menyenangkan selama tinggal di La Lisa Hotel Surabaya. Kami sangat senang menyambut kedatangan anda yang akan datang di La Lisa Hotel Surabaya. See you soon again! Masukan anda adalah Ucapan terima kasih dan Apresiasi kerja kami Kami siap menyambut kedatangan anda selanjutnya Hormat kami, Enkzo Quailo Pratama Public Relations Manager