The Alana Surabaya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya
The Alana Surabaya
Health Protected
#1 of 4-star Select Hotels in Surabaya
Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Surabaya, East Java 60231, Indonesia
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The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.Show More
We Price Match
Last booked 5 hrs ago
4.3/5Very Good·Remarkably Clean
very comfortable to stay with family. thank you the alana^^
Guest UserAll 44 Reviews
Amenities
Outdoor Swimming PoolSaunaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle ServiceBarRestaurantCaféMeeting Room
All Amenities
Surroundings
Airport: Juanda International Airport
(12.1 km)
Train: Surabaya Gubeng Train Station
(7.6 km)
Train: Surabaya Pasar Turi Train Station
(9.0 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
20
Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Check Availability
2
Premier Twin Room
2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
Premier Double Room
1 Queen bed or 2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
10
Deluxe Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
3
Deluxe Double Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
12
Club Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
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Guest Reviews(44)
4.3/5
Very Good
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.2
- Service4.3
AI SummaryAn AI-summarised snapshot of real guest reviews
The hotel is praised for its convenient location, friendly staff, excellent service, and varied breakfast. It is noted for its affordability, comfort, and exceptional cleanliness.
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Helpful
Not helpful
Guest User
April 20, 2024
very comfortable to stay with family. thank you the alana^^
Original TextTranslation provided by Google
Alifio
April 14, 2024
Good,
joke
April 13, 2024
makanan enak.kamar bersih.
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worldwidewhat
April 10, 2024
The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good
Guest User
March 29, 2024
Location in the business center, and near culinary places
Original TextTranslation provided by Google
Guest User
March 3, 2024
The hotel is pretty good and the environment is relatively quiet. There are two or three restaurants and KFC within 200 meters nearby. Basically, you have to call a grab or a taxi to get in and out of the hotel. About 6/7 kilometers from the city center
Original TextTranslation provided by Google
Seni tri putri wulandari
February 12, 2024
The AC isn't cold enough, if you turn it up it makes a crackling sound and it's really loud and really annoying.
Everything else is OK.
Original TextTranslation provided by Google
Nate
February 11, 2024
Value for money hotel. Basic facilities are there but dont expect five stars like facilities. Breakfast was nice tho
Guest User
February 4, 2024
Okay, close to Broyal Plaza and lots of food next to it, okay
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 350,000 (approx. CAD 29.49) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | IDR 125,000 (approx. CAD 10.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.5/5
Health & safety measures
- Thermometers available
Property Description
- Opened: 2013
- Number of Rooms: 162
The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Sauna
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Café
Meeting RoomAdditional charge
Kids' Club
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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