Red Roof Inn Sutton

At first our stay was going ok but there was a lack of places to access by walking. We had to walk along a highway just to get food. The next afternoon the power went out and, we had no way of going to another hotel when the owner tried to tell us to leave. The owner didn’t even reimburse us for the almost $20 in food we lost due to the power being out nor did he comp an additional day stay for all the inconvenience the power being out caused. I absolutely do not recommend this hotel for anyone to stay even on a very tight budget. Also the desk drawer was filled with cigar tobacco and, some green powdery substance while the floor had debris along the edges.

helpful staff when I needed to stay longer than what I originally booked.

Room wasn’t the cleanest also there was cockroaches everywhere.

This stay was a stay from hell. The room was distinguishing. Dried blood on the bedspread. Didn't dare to sleep in the bed. Had to buy a sheet set with pillowcases. The flooring was so dirty and smelled that we not dare walk in stocking feet let alone bare feet. As far as taking a shower, we did not due to mold and uncleanliness which also had blood on the outter side of the tub. The lights by the bed were connected by two wires and were wired together attached to a plug. There were dead bugs in and on the windowsill. The smoke detector was questionable. It was filthy and looked like wasn't operational. The air inside the room, even though it was a smoking room, was deplorable...and we smoked outside! We would and SHOULD have sleapt in the car! I will be contacting the board of health and code enforcement!!! The town needs to investigation and condemn it due to being a health hazard and not up to code! I want and deserve a full refund!!!

Smelly, unfriendly, overpriced. Laundry and hair dryers advertised on website…but none available. Asking the desk about these things got the response, “We got rid of those when the refugees were here.” Of course the refugees are no longer here, nothing has been replaced, and they haven’t bothered to update the website. Avoid at all costs.

It was quiet on Christmas day.

My dad and I drove 10 hours from Virginia to this hotel which we had a reserved room. Upon arrival the receptionist said the person who was staying in our room decided to stay an extra night. So they gave away our reservation to another customer! Terrible customer service!

Booked a smoking room and were told only non-smoking were available. Fine. We get to the room and it's disgusting. Dried blood smears all over the bathroom. Rug has huge burn holes I call the front desk from my cell because the room phone doesn't work. They say come to the front with your stuff and I'll give you a new room. This is at 1am. We pack everything up we just brought upstairs, load it in the car and drive to the office. He says I didn't see anything and makes me go show him the problem. He then has me go back to the front and gives me a key to the room next door. There are dead cockroaches in the fridge. Can't believe I wasted $150